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jay b

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Hi, anyone had any problems with aurora i 10 led non dimmable downlights ? Fitted 3 on a job 4 weeks ago and have now had 5 pack-up within the last 3 weeks. Fitted loads of the i10 dimmable ones and had no problems, supplier swaps them no problem but becoming a problem for customer and me :(
Jay
 
I've always used the Ansell Titan led ones, no problems, quality fitting, recommend to all.
 
This is really odd Aurora make excellent downlights and products in general. We sell hundreds of them and very rarely have problems. I can recall in the last year only having replaced 1. I would check the batch that they are from it may just be that they have been from a bad one. hey also come with 5 year warranty.

Also check the supplier you are using as they could be palming your off some duds, ie returned by someone else? If I were you I would just pop into a local wholesaler such as CEF, Denmans and see if they work any better.
 
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Thanks energysavelight I always thought aurora are good, I have been getting them from yesss electrical? Never had prob before with them? They said they have asked aurora to test them, let's see if anything comes back but I thought maybe bad batch.
 
Yesss are a good national wholesalers as well so shouldn't have issues when them selling you crappy equipment. Hopefully a few tests and everything will be sorted. I'm sure these come with a 10 year warranty as well!
 
I have never heard of an LED lamp or light with more than a years warranty to be fair, however most should last around 5 years, aurora are usually a quality make and I am surprised you have had 5 pack up out of the 3 you fitted?
 
I know MJD I am now on number 7 ! I originally had them on PIR in kitchen so as you start questioning yourself so I put them on a normal switch on complete new circuit on there own that was after number 3. I installed 12 dimmable the same week has no problems but I now have a job next week where I need to install 4 led downlights non dimmable so what do I do? JCC? Don't like robust ???????? Other led available locally is saxby but that have had lots of returns on them in the last few weeks, maybe made buy same manufacturer.
 
Hi I fitted 23 non dimmable aurora i 10's two weeks ago and the next day one went off for 2 hours then came back on again. Still I went back today and replaced it. The annoying bit is it is 20 miles from my house and I don't get paid for it.
 

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