Discuss British Gas FITS Backlog: Currently 6-8 Weeks in the Solar PV Forum area at ElectriciansForums.net

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Vegelen

Regular EF Member
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351
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British Gas Fits backlog is now running at 6-8 weeks.

Anyone thinking of British Gas for their FIT's would be best advised to choose an alternative

supplier, until they put resources towards clearing up the massive backlog they have.
 

Somecamel

Solar Guru
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I have a customer with N-Power- Signed up in August 2011- still hasn't had any money- off to see him this afternoon as they won't speak to me without him being there
 

FB.

Regular EF Member
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752
I'm with Scottish Power.
They usually pay after about two weeks.

I put in a FiT claim just before midnight on 19th July (they wouldn't have received it until 20th July) and the money was in my bank account on 03rd August (14 days).
 
P

petex2416

Considering most of the other energy companies are substantially further behind than this I would not worry too much. A quick phone call will usually put a customers mind at rest since BG seems pretty good at finding applications where ever they are in the process - particularly if you have emailed the application. Tried this with EDF, EON and SSE and quite frankly their record systems are a shambles!
 
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finewine

I had my system installed on March 26th and EDF received my paperwork and applications forms on March 30th by recorded delivery. I have had an acknowledgement letter and have spoken to them 3 times but they are still on February applications. I can't say I am bothered though as the payment will be a nice lump sum. Already generated 2090kwh so I should get at least £470 if not closer to £500 - 600 as my first payment. On an aside, system is generating + 16.5% on top of SAP calculations so lets hope they don't kick up a fuss about high readings.
 
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