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J

jt1983bro

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Hi fellas,

I'm new to this site and was asking you guys in another post about using CEF and good suppliers for price and service both online and offline ect, the name Yess Electrical came up in a post,someone said about a buy out or family fall out with CEF and I stumbled across this Welcome now WTF is this all about.

I think I will just use one man band or screwfix/electrifix
 
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O

oldtimer

  • Thread Starter Thread Starter
  • #5
I think the story goes like this a father who owned CEF died leaving the 2 brothers who disagreed so one of them peeled off to start up a rival electrical supplies company hence the court case. Now do I know this as fact NO its just the chatter in the wholesalers
 
M

Mark_Burgess

  • Thread Starter Thread Starter
  • #6
If Yesss have a business model where as they treat their customers with respect and do not try to fleece them £12 for a 20mm internal SWA gland, then I might give them a go.
 
O

oldtimer

  • Thread Starter Thread Starter
  • #7
I hope they dont bring the CEF attitude with them ie O you dont have an account and you need a Protius RCBO hold on while I think of a number also dont bother with our web sites unlike TLC we dont give pictures or prices
 
J

jt1983bro

  • Thread Starter Thread Starter
  • #8
I hope they dont bring the CEF attitude with them ie O you dont have an account and you need a Protius RCBO hold on while I think of a number also dont bother with our web sites unlike TLC we dont give pictures or prices

Seems CEF are not well liked I'm really glad I put my other post out here about future suppliers I will avoid these guys like the Plague !!:crazy:
 
R

Rauer

  • Thread Starter Thread Starter
  • #9
I get on well with CEF but I'm one of the usher round the counter for a cuppa tea people you talk of!
 
M

mr murdock

  • Thread Starter Thread Starter
  • #10
Seems CEF are not well liked I'm really glad I put my other post out here about future suppliers I will avoid these guys like the Plague !!:crazy:
:icon_bs:you don't work for YESSS electrical by any chance?
 
P

Paul Church

  • Thread Starter Thread Starter
  • #11
Gentlemen,
Thank you all for your input, let me clear up for you that Yesss electrical is absoultely nothing to do with City Electrical Facxtors. Tom Mackie's son and two grand children are the driving force behind Yesss. City Electrical has been, and always will be owned by the Mackie family, Thomas H Mackie now heads the company and under him we have two managing directors, and seven general (regional) managers.
CEF always has, and will continue to offer it's existing customers, and any new customers the best possible service we can give, at a fair price. We never claim to be the cheapest wholesaler, this is something we step away from. Let other suppliers butcher the market place, de-value the product and publish rock bottom prices to not only you, but your customers also. Could you imagine the uproar if CEF posted priced catalougues through your customers doors, thus eliminating your opportunity to make money on materials? It doesn't bare thinking about.
Agreed, you may pay a few percent more to use City Electrical Factors Ltd in some cases, but let me give you a few reasons why.
24HR 7 days a week Delivery, a 400 branch network that can be used by all account users, access to £200k of stocks at most branches, deliveries within 20minutes in managers cars if the situation calls, Free of charge lighting design, free of charge heating design, free of charge fire alarm design, Free Tea and coffee, technical advice from staff with over 50years experience between them in branches. Trade shows and breakfast mornings. 30 days credit, settlement discount, incentive reward schemes..... I could go on all day.
The bottom line is this, we offer a service and we employ quality people. People deal with people.
If for any reason you feel you have been over charged and you don't hold an account, it's because we try to protect the trade, YOUR WELL BEING. Feel free to go and speak with your local account manager or pop into your local branch, i guarantee you won't be dissapointed.
Good luck in your new venture.
Paul Church
 
M

MDJ

  • Thread Starter Thread Starter
  • #12
yup I'm a supporter paul, and yes proteus is total crap, however there is more to city's than just proteus, as for the internal arguing I have no idea or do not care, however if "yess" open a branch in Gloucester I bet I would open an account.
 
O

oldtimer

  • Thread Starter Thread Starter
  • #13
Paul
I wish you all the best in your venture just a couple of things though paying a couple of percent more to use CEF is in my view an understatement more like think of a number with the experience I have had plus sorry free coffee does not mean you have to pay in my view well over the odds for materials I use Senate Rexel and funny enough you get free coffee and decent prices.

So do I use CEF ? Well only if I have a gun to my head and I need to buy a Protius circuit breaker other than that I shop around
 
M

monkeyelectric

  • Thread Starter Thread Starter
  • #14
I went into cef yesterday, not by choice but because I needed a proteus rcd and mcb for a job, I set up an account years ago but stopped going there very quickly because everything was %20 - 40% more in some cases than my local wholesaler for no better and a lot of the time worse quality fittings, if you they stop offering free designing perhaps the prices would come down
 
S

Steve_P

  • Thread Starter Thread Starter
  • #15
Couple of percent? Get in the real world. I refuse to have anything to do with CEF for some very simple reasons. The quality of kit (IMHO) is barely good enough to get a BS number. The prices quoted at the counter bear no resemblance to what the prices are on the invoice (over £60 for a £10 torch among a lot of other things) and the staff would rather take the ---- than actually give advice on their products.

Denmans, Edmunsons and even B&Q for me but not anything CEF.
 

richy3333

-
Mentor
Arms
Supporter
Esteemed
Gentlemen,
Thank you all for your input, let me clear up for you that Yesss electrical is absoultely nothing to do with City Electrical Facxtors. Tom Mackie's son and two grand children are the driving force behind Yesss. City Electrical has been, and always will be owned by the Mackie family, Thomas H Mackie now heads the company and under him we have two managing directors, and seven general (regional) managers.
CEF always has, and will continue to offer it's existing customers, and any new customers the best possible service we can give, at a fair price. We never claim to be the cheapest wholesaler, this is something we step away from. Let other suppliers butcher the market place, de-value the product and publish rock bottom prices to not only you, but your customers also. Could you imagine the uproar if CEF posted priced catalougues through your customers doors, thus eliminating your opportunity to make money on materials? It doesn't bare thinking about.
Agreed, you may pay a few percent more to use City Electrical Factors Ltd in some cases, but let me give you a few reasons why.
24HR 7 days a week Delivery, a 400 branch network that can be used by all account users, access to £200k of stocks at most branches, deliveries within 20minutes in managers cars if the situation calls, Free of charge lighting design, free of charge heating design, free of charge fire alarm design, Free Tea and coffee, technical advice from staff with over 50years experience between them in branches. Trade shows and breakfast mornings. 30 days credit, settlement discount, incentive reward schemes..... I could go on all day.
The bottom line is this, we offer a service and we employ quality people. People deal with people.
If for any reason you feel you have been over charged and you don't hold an account, it's because we try to protect the trade, YOUR WELL BEING. Feel free to go and speak with your local account manager or pop into your local branch, i guarantee you won't be dissapointed.
Good luck in your new venture.
Paul Church
To be fair to you Paul, I got bored of the company propaganda after the first paragraph, but even you admit there is a connection between the two companies.

So you charge us more to protect the trade. I'll try that one next time a customer asks why prices are so high :)

Of what I read in your statement CEF are not offering anything more or less than all the other wholesaler and to be honest most are cheaper than CEF - Eddies, Electric Centre, Newies, Denmans etc etc. I'm really not that bothered if I get a free cup of tea or not. Dancing naked girls, maybe, but not tea. A lot of sparkies want to know what they are paying for goods up front, not some 'russian roulette' game of we will invoice you later. I've personally used CEF once. The branch had an obscure part I wanted which saved me using the internet - which I would have done. I had to guess a price to bill the customer as the CEF invoice arrived sometime after I had invoiced them. How about CEF using the internet or email to invoice like other wholesalers do, that would surely save cost?
 

richy3333

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So do I use CEF ? Well only if I have a gun to my head and I need to buy a Protius circuit breaker other than that I shop around
I'd rather pay the customer to let me fit a new board than touch anything with the name Proteus on it!

In greek mythology Proteus was a god of the sea - which is where all the products should be ----ed :)
 

tony mc

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Arms
Paul

On the top right of the page their is a advanced search bar.

Type in CEF and have a hour or two looking at some of the past comments re the company you are promoting!!
 
H

Heisenberg

  • Thread Starter Thread Starter
  • #19
CEF always has, and will continue to offer it's existing customers, and any new customers the best possible service we can give, at a fair price
I think you forgot '...NOT' off the end of that sentence.
Next you'll be trying to convince us that Santa really exists :innocent:
 

markc123

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Mentor
Arms
And there was me thinking advertising like that was discouraged on here. But saying tbat paul church....thank you - you have just confirmed why i no longer trade with cef.
 
P

Popski

  • Thread Starter Thread Starter
  • #21
I recentley asked for a price for a underground gate motor from CEF and was told the price and £27 shipping. As I always get the minumum of 3 quotes for purches'es I had a quote from ERD 5% cheaper & £5.80 shipping.

Now the motor company will ship at the same cost to whoever buys as they have contacts with carriers.

So dearer for the item and excessive mark-up on shipping???
 

Andy78

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Mentor
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Esteemed
I remember going into a branch of Cef once with a request for a Merlin gerin 3 phase mcb.
"3 phase ?" Repeated the guy behind counter.
"yes" I said " you know, triple pole"
"triple pole ?"
After a behind counter discussion with another mystified drone, a third member of staff finally twigged what I wanted. And no they didn't have any.

I try to go in as little as possible after that.
 
P

Popski

  • Thread Starter Thread Starter
  • #23
My best CEF encounter was when I had an account with my local branch, I bought a hank of 6mm earth sleeving, fine. At the end of the month I got my statement and the price for said sleeving was £38 after discount but no vat. A visit to the branch to find out why only to told that was the price!. Now at that time a coil of 6mm 6491X earth cable was about £28. I argued unsucessfully with the counter staff and left with a message for the manager to contact me. After 6 months of tooing and frowing they finally agreed they had put the wrong code in and charged me for 10mm earth wire & not sleeving
 
And there was me thinking advertising like that was discouraged on here. But saying tbat paul church....thank you - you have just confirmed why i no longer trade with cef.
Yes Mark, this is usually considered SPAM and the post and author deleted however reading some of the replies, i'm not sure this thread could be considered an advertisement:38::biggrin:
 

Marvo

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That was also my line of thinking so I've left it standing in its entirety for now. As for the replies, they seem genuine and I think Paul Church opened the door with some bold claims.
 
S

Steve_P

  • Thread Starter Thread Starter
  • #26
In greek mythology Proteus was a god of the sea - which is where all the products should be ----ed :)
There's also Proteus syndrome is highly variable, and is named after the Greek sea-god Proteus, who could change his shape. That's about right for the moving bus bars and shape shifting fittings inside the board.
 
M

MDJ

  • Thread Starter Thread Starter
  • #27
I personally think Proteus 3 phase boards should be banned, absolute trash and the amount of different kit you need to install one is laughable, lugs as well required on some isolator kits and IMO it looks dangerous as well, looks crap, installs crap and is a lot of graft to get on the wall, total pants IMO, but IMO city elec in Glos is pretty okay to buy from, agreed with some comments Ive seen about the invoicing side though, today for example I was charged a tenner plus vat for some wagos, when I asked how much they were when I picked them up a week or two ago I was told £8 something. Also agree about the spamming, not fair on the sponsors here, ban him !!!! haha
 
I've never been one to jump on the band waggon but I'll never forget needing 60 Contactum RCBO's, I spoke to Contactum directly as I was passing their head office everyday but they said I had to buy them through a wholesaler, so I asked CEF for a quote, £54+VAT per RCBO!! Even the head of sales at Contactum said she was shocked, luckily TLC had them all in stock and delivered them to me free of charge at a cost of £17.99+VAT per RCBO, that was a total saving of £2160.60, I now only use CEF if I really have.

p.s. I used to find the Proteus dual RCD domestic consumer unit OK.
 
O

oldtimer

  • Thread Starter Thread Starter
  • #29
I just don't use them full stop as the think of a number prices but if I need a Proteus mcb I just have to bite it
 
D

daniel

  • Thread Starter Thread Starter
  • #31
What we have to think about is that YESSS Electrical and the staff throughout the company are all ex CEF staff so are they going to change their working mentality?????? Also, YESSS have been paying most of these employees for the last 18months before any trade counter was opened so who is going to cover the cost of this huge bill????? I would be a little cautious when being bombarded with what would seem to be an great "introductory" low price. . . . . .will it last. There is a reason i haven't used CEF in so long.
 
M

mr murdock

  • Thread Starter Thread Starter
  • #32
good points - although the "family" behind YESSSare mega rich so can afford it - kind of wonder what the calibre of the CEFchaps left behind is as well…
 
S

stavaros

  • Thread Starter Thread Starter
  • #33
I know this is a old thread, but we have been using YESSS for a few months now, they are all we use now, price, service, invoicing all 100%. They also do branded products, and seem to be able to get almost anything. After having my reservations, what with the CEF connection, they are coming up trumps. Try them, you will not be dissapointed. Seems to me its the kick up the bum the wholesale market needed.
 
M

mr murdock

  • Thread Starter Thread Starter
  • #34
probably like evrything else as it just likely depends on who is working at your local branch - i'm sure CEF still have some good people somewhere (never met one though!)
 
M

MDJ

  • Thread Starter Thread Starter
  • #35
I know this is a old thread, but we have been using YESSS for a few months now, they are all we use now, price, service, invoicing all 100%. They also do branded products, and seem to be able to get almost anything. After having my reservations, what with the CEF connection, they are coming up trumps. Try them, you will not be dissapointed. Seems to me its the kick up the bum the wholesale market needed.
How long you been working for them LOL
 
O

Outspoken

  • Thread Starter Thread Starter
  • #37
Gentlemen,
Thank you all for your input, let me clear up for you that Yesss electrical is absoultely nothing to do with City Electrical Facxtors. Tom Mackie's son and two grand children are the driving force behind Yesss. City Electrical has been, and always will be owned by the Mackie family, Thomas H Mackie now heads the company and under him we have two managing directors, and seven general (regional) managers.
CEF always has, and will continue to offer it's existing customers, and any new customers the best possible service we can give, at a fair price. We never claim to be the cheapest wholesaler, this is something we step away from. Let other suppliers butcher the market place, de-value the product and publish rock bottom prices to not only you, but your customers also. Could you imagine the uproar if CEF posted priced catalougues through your customers doors, thus eliminating your opportunity to make money on materials? It doesn't bare thinking about.
Agreed, you may pay a few percent more to use City Electrical Factors Ltd in some cases, but let me give you a few reasons why.
24HR 7 days a week Delivery, a 400 branch network that can be used by all account users, access to £200k of stocks at most branches, deliveries within 20minutes in managers cars if the situation calls, Free of charge lighting design, free of charge heating design, free of charge fire alarm design, Free Tea and coffee, technical advice from staff with over 50years experience between them in branches. Trade shows and breakfast mornings. 30 days credit, settlement discount, incentive reward schemes..... I could go on all day.
The bottom line is this, we offer a service and we employ quality people. People deal with people.
If for any reason you feel you have been over charged and you don't hold an account, it's because we try to protect the trade, YOUR WELL BEING. Feel free to go and speak with your local account manager or pop into your local branch, i guarantee you won't be dissapointed.
Good luck in your new venture.
Paul Church
All well and good Paul, but as someone who has experience of just about every wholesaler in the land and several across Europe I have to say that CEF are not a patch on what they were 20 years ago, when you employed knowledgeable people who had respect for customers, not a bunch of spotty gob-****es (not all staff I would add). The CEF I knew as an apprentice stopped existing when Mackie Senior went to the states to start up over there and left the Sons in charge, that was when we started seeing toasters, gardens lights and all that tom foolery.

I have been into CEF branches in the sticks and found a member of staff who did not know what 25mm Galv conduit was because he had never sold any!!

I agree that Newey and Eyre and WF are not what they used to be, the only wholesaler I regularly specify or use myself is Edmundson's, I do this because of customer service and i know if they don't have it they will get it, and in an emergency they will put stuff on bikes, like contactors and other small stuff.

I feel it is a shame to see the tribulations of the Mackie family, I met the old man once when I was an apprentice when he visited the Cricklewood Branch (The one on Cricklewood Broadway), seemed like a decent chap to me, but more importantly I feel it is a shame to see a once decent wholesaler turned into a poor man's B&Q...save for the bathroom fittings of course. I sincerely hope that CEF gets back to basics, back to it's roots and returns to being a true wholesaler, dump some of this home brand tat, Proteus really is rubbish (Although all the wholesalers can have this leveled at them for their home brand tat).

Lets get back to proper wholesalers who do not deal with Joe public, employ professionals behind trade counters (I recall many retired/former sparks working for all of them when I was an apprentice) and move away from the wide boy reps who talk rubbish, promise the Earth and deliver asteroids....and normally the wrong bloody ones!!
 

darkwood

Mod
Mentor
Arms
Esteemed
Got to agree here although ive got a cracking CEF branch small local good set of lads that go the extra mile but as soon as i step in say another branch its clear they are not all the same had some right idiots serve me ... poor manners looking like they're hung over from the night before and you can tell they strong point at school was been absent.

My local rep dropped me off 2k of gear other week and chiiped in helping me getting a cable in for a few hours ... he won't take anything in return and just asked for good loyalty now thats the extra mile in my opinion.

Think all wholesaler are the same ... hit or miss but the smaller branches tend to have a better team and get to know the locals.... the big city branches seem to trade with too many people to establish a good customer relationship.
 
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O

Outspoken

  • Thread Starter Thread Starter
  • #39
Got to agree here although ive got a cracking CEF branch small local good set of lads that go the extra mile but as soon as i step in say another branch its clear they are not all the same had some right idiots serve me ... poor manners looking like they're hung over from the night before and you can tell they strong point at school was been absent.

My local rep dropped me off 2k of gear other week and chiiped in helping me getting a cable in for a few hours ... he won't take anything in return and just asked for good loyalty now thats the extra mile in my opinion.

Think all wholesaler are the same ... hit or miss but the smaller branches tend to have a better team and get to know the locals.... the big city branches seem to trade with too many people to establish a good customer relationship.
Up to a point I would agree that the larger branches of all wholesalers have this problem, but the good staff do make a point of getting to know people, even if it is limited due to time and scale, but this is a problem will all areas of business to a point, not just the wholesalers.
 
J

JoshuaA

  • Thread Starter Thread Starter
  • #40
Close but not far off it all started with the grandfather Thomas Mackie and his two grandsons the grand father who is no longer with us had the two sons manage some branches in UK and Canada and etc but the but the grand sons had other ideas of spending money and messing around so the grandfather told em off but they did not listen so they got fired decided to run there own buissness yess and that's the story
 

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