Hello,
I was hoping to get an idea of what's wrong with my light before paying for someone to come out and tell me that I just need to buy a different bulb.
I have a Veniecien 5 light chandelier from next that need 5 x 20 W 12 volt G4 capsule bulbs.
The instructions do not specify LED or halogen and I am waiting for next customer services to get back to me on this.
Link to the light: http://cdn2.next.co.uk/pdfs/homeinstructions/806682.pdf
The problem: I have Philips dimmable LED's 20W 12 V (no dimmer switch yet, just normal switch) the lamp will not turn on when the LED's are installed.
However; the lamp turns on when a single halogen g4 capsule is in the fitting alone OR when mixed with the LED's.
Is there a reason why the fitting won't take the LED's alone?
Is there a way to find out if the light has a transformer that needs to be replaced to acept just the LEDs?
Or is it because the LED's are dimmable (I don't have any non-dimable LED's to try it with and can't get more at the moment, the money and not being able to go out due to Covid shielding)
Any thought that might help me here?
Thank you.
I was hoping to get an idea of what's wrong with my light before paying for someone to come out and tell me that I just need to buy a different bulb.
I have a Veniecien 5 light chandelier from next that need 5 x 20 W 12 volt G4 capsule bulbs.
The instructions do not specify LED or halogen and I am waiting for next customer services to get back to me on this.
Link to the light: http://cdn2.next.co.uk/pdfs/homeinstructions/806682.pdf
The problem: I have Philips dimmable LED's 20W 12 V (no dimmer switch yet, just normal switch) the lamp will not turn on when the LED's are installed.
However; the lamp turns on when a single halogen g4 capsule is in the fitting alone OR when mixed with the LED's.
Is there a reason why the fitting won't take the LED's alone?
Is there a way to find out if the light has a transformer that needs to be replaced to acept just the LEDs?
Or is it because the LED's are dimmable (I don't have any non-dimable LED's to try it with and can't get more at the moment, the money and not being able to go out due to Covid shielding)
Any thought that might help me here?
Thank you.
- TL;DR
- Fiting wont turn on with LED bulbs but will with halogen or LED & halogen mix.
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