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Discuss Customer thinks I’m ripping him off in the Electrical Forum area at ElectriciansForums.net

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isk57

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Hi people
I’ve recently given a customer a quote for a board change on a 1970 property which needs 2 x 6way boards “small space “
And installing a 40mtr supply to the bottom of a garden for a hot tub which has to be clipped half way and underground for 10mtrs
So it’s 2 days Labour and materials
835 pound he’s moaned and said it’s far to expensive I think I’m about right , thoughts please
 
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Dustydazzler

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Esteemed
Arms
Hi people
I’ve recently given a customer a quote for a board change on a 1970 property which needs 2 x 6way boards “small space “
And installing a 40mtr supply to the bottom of a garden for a hot tub which has to be clipped half way and underground for 10mtrs
So it’s 2 days Labour and materials
835 pound he’s moaned and said it’s far to expensive I think I’m about right , thoughts please
You are far Too cheap...

Here would be my own break down of rates,
£45 per hour labour x 16 = £720
Materials very rough gestimate £300 ish

So my quote/estimate would come out about a grand

Take it or leave it
 
O

Octopus

You are far Too cheap...

Here would be my own break down of rates,
£45 per hour labour x 16 = £720
Materials very rough gestimate £300 ish

So my quote/estimate would come out about a grand

Take it or leave it
Op has location as Wales .... very different to Surrey
 
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Dustydazzler

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Esteemed
Arms
Op has location as Wales .... very different to Surrey
Yes

So his price of 850 quid would be about correct with the regional price correction?

A grand for that job in Surrey is about right maybe even a bit on the cheap side , £1500 in the posh parts
 
Wilko

Wilko

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Esteemed
Arms
I think it sounds about right. Digging always seems to take longer and be harder than I estimate in quotes, so maybe encourage the chap to do it himself?
 
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Dustydazzler

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Esteemed
Arms
I think it sounds about right. Digging always seems to take longer and be harder than I estimate in quotes, so maybe encourage the chap to do it himself?
This^^

When you are digging , moving stuff like furniture , clearing space in lofts or in broom cupboards for access etc then time just seems to disappear and what should take about half a day job quickly becomes a full days work.

Customers just don't appreciate the amount of time wasted when they have lofts full for carp we have to shove out the way just to run in a couple cables. Which in a clear empty loft would take minutes.
 
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Dustydazzler

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Esteemed
Arms
Sometimes we are just very expensive labourers
Nail well and truly struck

Just think on say a re-wire how much actual 'wiring' a sparks actually does. Its probably less than 50% of actual time on site.

The other 50% is spent moving crap , pulling carpets , chopping walls and playing mr removals in the loft.
But if joe bloggs wants to pay us £150 to re-arrange their attic then so be it
 
happyhippydad

happyhippydad

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Esteemed
Arms
I agree with most of the above. The price sounds spot on.

I have just put my prices up and at long last I am losing some quotes rather than getting them all, so I'd say I'm about right.
You have to lose some quotes otherwise it means you are too cheap.

You could charge £25 p/hour and get 50 hours of work p/week accepted = £1250 or £35 p/hour and get 40 hours p/week accepted = £1400. This is obviously a clumsy example, but you get the drift. You just have to find the right balance between price and amount of work received.

Ps... a plumber I know charges £50 p/hour. His aim is to do 2-3 hours per day (as he is lazy) and he gets it, but rarely gets more.
I only used him once!
 

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