I've just had a customer ring me saying that his insurance company is not going to continue cover unless all of the c3s mentioned on the EICR are retified.
Overall, the installation was graded satisfactory with some recommendations.
They are demanding a separate report to state it is Satisfactory. Now call me stupid, but I thought that was what the EICR I completed said.....
Has anyone come across this attitude from insurers or can suggest an approach to help the customer and get his insurers off his back?
Cheers
Overall, the installation was graded satisfactory with some recommendations.
They are demanding a separate report to state it is Satisfactory. Now call me stupid, but I thought that was what the EICR I completed said.....
Has anyone come across this attitude from insurers or can suggest an approach to help the customer and get his insurers off his back?
Cheers