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Danfoss - heating water plumbing advice

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Danfoss - heating water Hi All,
I hope you are well. I have Danfoss CP715Si controller and when I try to heat water the boiler does not kick in.
When I select Hot Water to ON or press +1HR button to turn it on for one hour the red light comes up on the controller but the boiler does not kick in.
It does kick in when I turn the heating on.
What could be the problem?
Thanks

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