- Reaction score
- 60
Customer just rang, was at work so not got all info, but the jist is he said there was a problem getting his FIT payment as EDF say they havent recieved the paperwork, i think they have received the FIT application forms because i emailed them, i think its the PV commission sheet and Electrical cert etc they haven't got, but i only post them in standard post.
just wanted to run this by you guys before i ring client and EDF tomorrow as im on me way home now.
The thing is please dont tell me that he wont or may not get the FIT payment at the time i sent the FIT form (29-02-2012) . i can see them refusing it, just wondering if i can argue to them that i sent the relevant forms or will send them again tomorrow if they havent got them.
any advice welcome
thanks
Grand
just wanted to run this by you guys before i ring client and EDF tomorrow as im on me way home now.
The thing is please dont tell me that he wont or may not get the FIT payment at the time i sent the FIT form (29-02-2012) . i can see them refusing it, just wondering if i can argue to them that i sent the relevant forms or will send them again tomorrow if they havent got them.
any advice welcome
thanks
Grand