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Hi,Is the key switch global or does each EL/area have a key switch?
If local it could be a simple case of feed taken from the switched side and not the feed.
Unusual set up really.
Each above-door luminaire has it's own separate key test switch and each bank of office ceiling lights has it's own key test switch for the EL system.
It is the above door luminaire key test switch that has the key pad system linked to it - I feel the contractor has connected in the keypad between the key test switch and the EL system as opposed to before the key test switch.
Other issue we have is that one door is such that it is the only initial way into the office in the morning via the keypad (also powered by the key test switch EL circuit) and if this particular key test switch malfunctions then there is no other possible way into the office as all other doors has dead bolts on them until the first person comes in and unlocks all ready for the day.