Help please from any Honeywell Alarm guru's out there - I have an installed Optima Gen4 panel (8EP396A-UK, about 18 months working no issues). To make things a little easier for access, I have just added a LCD remote keypad (8EP417A) and this has no LCD display. This is in fact the 2nd one in as many days, as I exchanged the first because I believed it must have been faulty....silly me!
I have power, System Set/Unset LED's lit and, sound for entry/exit etc but, no LCD and nothing operable from the keypad. The System Set/Unset Led doesn't change when stutus is changed on the panel.
The system was powered off prior to running and connecting the 6 core for this and, connected as per the Instructions. All wiring checked for continuity and no 'shorting' between cores.
No battery connected at this stage and panel has been powered down/up several times and once, even to do a reset to Factory settings.
As said, I got the keypad changed out, I even re-ran the 6 core and checked connections. After all this, I even got a new panel and changed the PCB - still the same problem. Have I missed anything else that should be so bleedin obvious?? Any help would be appreciated....Thanks in advance.
I have power, System Set/Unset LED's lit and, sound for entry/exit etc but, no LCD and nothing operable from the keypad. The System Set/Unset Led doesn't change when stutus is changed on the panel.
The system was powered off prior to running and connecting the 6 core for this and, connected as per the Instructions. All wiring checked for continuity and no 'shorting' between cores.
No battery connected at this stage and panel has been powered down/up several times and once, even to do a reset to Factory settings.
As said, I got the keypad changed out, I even re-ran the 6 core and checked connections. After all this, I even got a new panel and changed the PCB - still the same problem. Have I missed anything else that should be so bleedin obvious?? Any help would be appreciated....Thanks in advance.