Discuss Hotpoint oven LCD screen fault in the Industrial Electrician Talk area at ElectriciansForums.net

K

KOPITE03

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Hi all,
I purchased a Hotpoint oven with a touch panel control with lcd idicators just over two months ago and to date the engineer has replaced several parts on several visits but still the fault persists.His last visit was today and he replaced several componets and the display seemed fine until my Wife had finished cooking tea then the fault has happended again.
The panel is a touch type with leds behind each section but when the oven is on stanby,just the clock showing,some of the leds seem to be on a low glow behind some of the touch panels and some times the numbers ressemble letters on the clock.I heartd the engineer talking to hotpoint and they told him that if this fix does not cure the fault the issue must be with the electrical supply from the house.I am a bit bemused by this statement as the oven works fine when in use its only faulty when in stanby.Are they trying to pull the wool over my eyes by telling the engineer this or could the fault be with supply from house and if so how come the oven still works?

thanks

Dave
 
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K

KillerWatt

  • Thread Starter Thread Starter
  • #2
It is possible that you have a "dirty" incoming mains supply that is upsetting the electronics on the panel, but my money would be on you simply having been unfortunate enough to be lumbered with a "lemon".

As it is only two months old and you have already had several problems with it, I would be taking it back to the retailer under the Sale of Goods Act as it is not fit for purpose.
 
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