Discuss Ion 16 installer code in the Security Alarms, Door Entry and CCTV (Public) area at ElectriciansForums.net

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contact scantronic to see if there's a way to reset the code/s.
 
Hi guys installer set installer code but did not tell me how can I get into panel thanks guys looking for the installer code
Why not read the manual in the link that was posted in another thread you started page 28 is what you need to solve your problem
 
what you need is to find out if you can default codes to factory settings. sometimes it's power down and power up with a link moved or a sequence of numbers on keypad within so many seconds. different makes have different methods, once defaulted, you can then get into programming modes and eventually reset the codes to whatever you want.
 
what you need is to find out if you can default codes to factory settings. sometimes it's power down and power up with a link moved or a sequence of numbers on keypad within so many seconds. different makes have different methods, once defaulted, you can then get into programming modes and eventually reset the codes to whatever you want.
Tha alarm company changed the engineers code to there’s but did not tell us what the new code was. That’s not right. It’s so you got keep phoning them if there’s a problem on phone tomorrow I want to know what it is. Bad company
 
alarm co. should not withold the code. might be worth your while paying them a call-out fee to reset it/them. . if it's ADT though , expect a huge cost.
 
Just read page 28 that’s not to solv my problem
So defaulting the access codes will not solve your problem I don't understand

what you need is to find out if you can default codes to factory settings. sometimes it's power down and power up with a link moved or a sequence of numbers on keypad within so many seconds. different makes have different methods, once defaulted, you can then get into programming modes and eventually reset the codes to whatever you want.
So you have read page 28 then

Tha alarm company changed the engineers code to there’s but did not tell us what the new code was. That’s not right. It’s so you got keep phoning them if there’s a problem on phone tomorrow I want to know what it is. Bad company
Alarm companies will normally have effacacy insurance so to prevent you tampering with the programming and then trying to claim against them if you have a break in and the alarm does not function they set and hold the engineer code

alarm co. should not withold the code. might be worth your while paying them a call-out fee to reset it/them. . if it's ADT though , expect a huge cost.
See above reply, It would depend on the original install contract / agreement.
Been on the end of one where a customer messed around with a panel then claimed it was the fault of the company that his alarm didn't work when he was broken into, one of the reasons I will only ever install systems that will print a log

I am not paying them. The alarm is mine will phone tomorrow.
As an owner of an alarm company in the past we would never compromise our security by releasing any engineer codes over the phone as you don't know who you are talking to although a note of the call would be logged on the customers file just in case the customer tried to make a claim against us because the alarm failed to do it's job because of customer tampering
All decent alarm companies know how to default the engineer code on most if not all panels unless the previous company has locked it

So back to page 28 and default the access codes and your problem is solved
 

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