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Ah, it gets even messier
All you can really do here is deal with your customer's safety and inform the site owner (in writing, of course) of the potentially serious issues facing the main supply arrangements.
If you fit a replacement CU, for example, that has proper protection for the high Zs TT system then they should be OK. While not strictly necessary if they have all-RCBO or dual RCD board, my own preference is still to have a 100mA or 300mA delay RCD up-front as then there is no single point of failure in the future that would prevent safe ADS on a fault.
That just leaves the sub-main SWA armour as a risk if it is not earthed in a manner that can result in the supply ADS working within the regulation time for shock protection. You or the customer would need to inquire about the responsibility for that.
I presume there is a billing meter? Where is it located?
Usually the demarcation of ownership would be at that point, with the site owner responsible for the supply to the meter and the meter itself, and the customer from the meter's output downstream.
Yes I can see a can of worms but may leave that to others to worry about once I've made things clear in writing. I didn't do enough of a site survey of the supply to be sure either way whether it's perfectly OK or a complete lash up...
From what I gather the site owner has a single meter for the site from the DNO, but that is not something I saw. I'd assume it's a 3 phase incomer for a site that size - he then supplies his own meters for each home and charges them based on their usage. Presumably he does quite well out of it as he's just moved into an 8m pound house....
It may be that all the meters/isolators in the cupboard I saw were on one phase and that the other properties are split that way, but that would purely be speculation.
I've followed some of the issues that changing CU to metal brought up with TT installations, though I don't see them that often around here now. As I understand it the NICEIC consider a cable gland as acceptable to minimise the risk of incoming tails touching metal enclosures, though several of the manufacturers seem to provide or sell cable clamps internally too.
Do you install the Time delay RCD in a separate insulated enclosure before the board such as the Wylex one often used for isolators, or replace the main switch?