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Ordered 3x Hylec overloads (4.6-6.5A) from Screwfix.

Next day received:

1x Hylec overload in box that says 0.5-2.5A
2x BG 40A RCBO

WTF?

Looking at the overload, despite what it says on the box, Screwfix sticker says 4.6-6.5A, risked it and opened it and inside is a 24-28A overload!

How can you make so many mistakes?!
 
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pirate

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Arms
Esteemed
Let's all slag off Screwfix, eh?
I ordered a dozen RCBOs, and 6 of them were exactly what it said on the box, the ratings on the others were all wrong. Now, is this a case of careless packing at the factory, or careless repacking of returned goods, by Screwfix? Or maybe the original customer returned a few that were surplus to requirements, and just bunged them in the wrong boxes and Screwfix just re stocked them without checking?
I took the wrong ones back, and opened the replacement ones at the counter...2 of 6 were wrong again.
Having said that, normally I am happy with their service and returns and where else can you get some essential stuff at sparrow-fart on a saturday or sunday?
Good for some stuff, not so good for others, imho. Not correct to dismiss them completely as they do provide a service.
 
I Avoid screwfix unless caught very short at the weekend...

Problem then is you have to cue for 45 dang minutes while DIYDave and FixityourselfSteve spend fecking ages at the till trying to buy themselves a consumers unit and all the associated gubbins
 

buzzlightyear

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Arms
Esteemed
Or some t&&t trying to ask the numbty behind the counter which size af screw he should buy .or mrs F&&king diyer me husband has sent me it for the taps that i will have fit me self why he at the pub.
 

Charlie_

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Arms
I Avoid screwfix unless caught very short at the weekend...

Problem then is you have to cue for 45 dang minutes while DIYDave and FixityourselfSteve spend fecking ages at the till trying to buy themselves a consumers unit and all the associated gubbins
Screw fix have recently opened a store over here in the iom..
Don’t know what there like over there but here they have 2 areas; 1 for builders, etc and another room for electricians and plumbers..
To have access and be supplied goods in our special area I had to show evidence that I was a qualified spark..
I’ve been back a few times but never have what I want or only 1 item on the shelf.. Never anybody in there, in our special area
 
D

Deleted member 26818

Phone up CEF, have you got 10 hacksaw blades.
Yes.
How much?
£10.
Go to CEF, 10 hacksaw blades please.
Here you go that’s £18 please.
 

Pete999

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Arms
Esteemed
Ordered 3x Hylec overloads (4.6-6.5A) from Screwfix.

Next day received:

1x Hylec overload in box that says 0.5-2.5A
2x BG 40A RCBO

WTF?

Looking at the overload, despite what it says on the box, Screwfix sticker says 4.6-6.5A, risked it and opened it and inside is a 24-28A overload!

How can you make so many mistakes?!
Having worked for them, I find it hard to believe that mistakes like this don't happen more frequently.
 

SJD

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Mentor
Arms
Esteemed
Not sure if you ordered these Hylec parts to collect from a store, or ordered for delivery.

If collecting from Screwfix, I'm always wary of a box that has been opened, it is liable to be damaged, missing bits or not even the right part. I then either ask if they have an unopened box, or inspect it very carefully.

It is also not uncommon to be given the next item stored on the same shelf. So you perhaps order an RCBO and get given a 15mm isolating valve. The young lad/lass picking the parts has no idea what they are or what they should look like.
 
To have access and be supplied goods in our special area I had to show evidence that I was a qualified spark..
A few of us have joined the 'Electricfix' section. One guy showed them his 13th edition cert and they accepted it. Just shows how fussy they are !!
 
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