Network problems - Blupont 72

[Leroy Merlin]

Hi all

I have a customer having issues with their Blupont A72 DVR system.

System is plugged in, cameras working and confirmed recording. I'm trying to connect to their broadband so that I can set up mobile access to the camera feed. The system is in the attic and uses plug in network adapters (Devolo) to connect to the hub downstairs. I can confirm that there is a connection but each time I try to set up using the setup wizard I'm given an error message.

After doing a bit of online research I tried to change the Primary DNS to one that I knew wasn't being used but no luck. I tried using the 'DHCP Enable' function but the same result. I have reset all network setting in case they have been messed with, no change.

I was hoping that you guys might be able to help? Any suggestions would be greatly appreciated.

Cheers

Liam

 

[buzzlightyear]

I won't work .

 

[buzzlightyear]

The system is in the attic and uses plug in network adapters (Devolo) to connect to the hub

you need for everything for one point ,how is the wifi going to get to the attic .or am I reading it wrong .

 

[Strima]

Is it on a static IP allocated in the router settings?

 

[Charlie_]

What is the error message?

 

[buzzlightyear]

The system is in the attic and uses plug in network adapters (Devolo) to connect to the hub downstairs.

What is the error message

sorry human error.

 

[buzzlightyear]

Leroy merlin you need to get some cable from the hub called ethernet to the dvr.

 

[Leroy Merlin]

you need for everything for one point ,how is the wifi going to get to the attic .or am I reading it wrong .

I use the same system at home for the PlayStation. Connection between hub and the plug socket with LAN cable and adapter then connect the PlayStation to the plug socket with LAN cable and adapter. Uses the wiring in the house to connect the two adapters. Works fine....

 

[Charlie_]

It’s so much easier when your neighbour’s broadband has no password protection

 

[buzzlightyear]

I use the same system at home for the PlayStation. Connection between hub and the plug socket with LAN cable and adapter then connect the PlayStation to the plug socket with LAN cable and adapter. Uses the wiring in the house to connect the two adapters. Works fine....

but its not a play station its a thing where people monitor out side .

 

[Octopus]

Not wishing to teach the op to suck eggs, but did you set up the develo adaptors using the devolo cockpit

 

[Charlie_]

Not wishing to teach the op to suck eggs, but did you set up the develo adaptors using the devolo cockpit

I took notice of only two words then

 

[buzzlightyear]

I have a customer having issues with their Blupont A72 DVR system

did the customer put it in the attic or you .

 

[Charlie_]

What is the error message?

 

[Leroy Merlin]

Hi all,

thanks for the responses. Looks like it does need a LAN cable running in, the adapters won't work but I can connect when using a long LAN test cable.

Cheers