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I am not any techie in anyway, just stumbled across this forum. I have a BG UP2 controller. The hot water is working fine. This morning I wanted to switch the heating on, outside of the normal hours. The arrow will not move from the off position. Would anyone suggest a new controller, or something more. Help please, I'm getting cold now
 
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Dan

Admin
Hi kitty welcome to the forum.

Do you have a picture of the arrow? I assume everything is working as intended if the water is heating up okay. So I doubt it's even a controller issue it'll probably just be a setting.
 

ashrow

-
Arms
I am not any techie in anyway, just stumbled across this forum. I have a BG UP2 controller. The hot water is working fine. This morning I wanted to switch the heating on, outside of the normal hours. The arrow will not move from the off position. Would anyone suggest a new controller, or something more. Help please, I'm getting cold now
If the little dash does not move it will be the controller, these controllers are very easy to change.
Buy a exact replacement(drayton LP), turn off the electric, loosen the 2 screws under and then tilt upwards to remove, install new one in reverse order
 

freddo

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Arms
Supporter
Esteemed
Probably sorted now, but for anyone reading this you can try a reset by holding the Set and + buttons together to return the settings to defaults. I've once had this correct strange behaviour with one of these.
 
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