No neutral

[Amycee]

Hiya, help needed!

Had extra sockets added to our box room in Jan. Original socket and new ones now dont work. Socket tester shows no neutral. What could this be?
Few weeks after they were fitted partner drilled into a pipe while securing a floorboard back down. Plumber came to fix this.
We noticed problem with sockets after this happen d with the pipe but are unsure if the two could be linked.

Currently shielding due to coronavirus so not ready to get a sparky in just yet, wondered if there's something anyone can recommend we can try ourselves?

 

[Pete999]

Hiya, help needed!

Had extra sockets added to our box room in Jan. Original socket and new ones now dont work. Socket tester shows no neutral. What could this be?
Few weeks after they were fitted partner drilled into a pipe while securing a floorboard back down. Plumber came to fix this.
We noticed problem with sockets after this happen d with the pipe but are unsure if the two could be linked.

Currently shielding due to coronavirus so not ready to get a sparky in just yet, wondered if there's something anyone can recommend we can try ourselves?

Drilled THROUGH A CABLE AS WELL??

 

[telectrix]

or wet-pants burnt or damaged cable when fixing pipe. ???

 

[Wilko]

Hi - sorry it does sound like either the electrical cable was damaged at the same time, but you never know. I’d ask the Electrician who fitted them back to have a look, as it maybe just a loose connection somewhere.

 

[Amycee]

Drilled THROUGH A CABLE AS WELL??

No, that's one thing we thought to check

 

[Pete999]

No, that's one thing we thought to check

And? did you find anything? Most wet pants thing lectric don't need wires.

 

[Amycee]

Hi - sorry it does sound like either the electrical cable was damaged at the same time, but you never know. I’d ask the Electrician who fitted them back to have a look, as it maybe just a loose connection somewhere.

Thanks, we are planning on getting the electrican back, but I'm high risk in all this corona virus stuff so am reluctant to do so just yet. Thanks though
[automerge]1591458632[/automerge]

And? did you find anything? Most wet pants thing lectric don't need wires.

Nothing obvious, we'd have noticed if a wire had been Drilled through
[automerge]1591458634[/automerge]

And? did you find anything? Most wet pants thing lectric don't need wires.

Nothing obvious, we'd have noticed if a wire had been Drilled through

 

[Pete999]

You never can tell without looking, you would be surprise4d what you may have missed.

 

[pc1966]

It is possible that drilling a cable would destroy the neutral but not take out L&E, but it requires a special "skill" to do so!

Alternatively it could be that some junction has been disturbed and the neutral has come off at that point. It may be that socket is fed from another nearby location so carefully (power off, no risks!) checking the backs of other sockets to see if any wires are loose. That is fairly easy to do if, say, 3 wires are fed in to a screw terminal as two might be gripped but the 3rd was not in far enough and was only just making contact.

Do you know what circuit feed the box room sockets? is it on a dedicated breaker in your CU (consumer unit = fuse box) or do you know if it was added as a spur from your main set of sockets?

 

[Pete999]

It is possible that drilling a cable would destroy the neutral but not take out L&E, but it requires a special "skill" to do so!

Alternatively it could be that some junction has been disturbed and the neutral has come off at that point. It may be that socket is fed from another nearby location so carefully (power off, no risks!) checking the backs of other sockets to see if any wires are loose. That is fairly easy to do if, say, 3 wires are fed in to a screw terminal as two might be gripped but the 3rd was not in far enough and was only just making contact.

Do you know what circuit feed the box room sockets? is it on a dedicated breaker in your CU (consumer unit = fuse box) or do you know if it was added as a spur from your main set of sockets?

What wet pants skills?

 

[cloverman]

Can only advise what others have already said and add isolate the circuit at the consumer unit (fusebox) until you get it investigated