Discuss Please help...at the end of my tether with transformer/Ring in the Electrical Forum area at ElectriciansForums.net

Welcome to ElectriciansForums.net - The American Electrical Advice Forum
Head straight to the main forums to chat by click here:  American Electrical Advice Forum

Hi guys,

Really hoping for some simple advice after a 2 year battle with my Ring Pro doorbell. To cut a long story short, and spending £ on several plugin transformers and multiple replacement Pros, I have decided to use the 24v bell transformer supplied from Ring.

So, (and excuse incorrect terminology) I have connected the bell wire to the top of the transformer (24v out) and then some mains flex from bottom of the transformer to the plug.

Plugged the thing in to several power outlets and it has tripped the electrics each time. I am now thinking of trying my luck with a BG 24v bell transformer (in case Ring's is poor quality) and replace the fuse in the plug.

Am I missing something here and why would it constantly trip the electrics?

Any suggestions or advice welcome.

John
 
Instyle LED Lighting Specialists UK
This official sponsor may provide discounts for members

Spoon

-
Mentor
Arms
Esteemed
Welcome to the forum mate.
Is it wired up as the manual says?
When you say it trips the electrics do you mean it trips the RCD or circuit breaker?
Any chance of taking a pic of your consumer unit and telling is which device it trips.
Also take a pic of the wiring of the transformer.
 
  • Thread Starter Thread Starter
  • #5
Welcome to the forum mate.
Is it wired up as the manual says?
When you say it trips the electrics do you mean it trips the RCD or circuit breaker?
Any chance of taking a pic of your consumer unit and telling is which device it trips.
Also take a pic of the wiring of the transformer.
Thanks mate. Will post later when at home.
Yes wired as it says but to be honest it isn't too hard to not follow. It's literally L and N at the bottom and Bells at the top.
Again not a pro but each time the lights go off, microwave etc and one of the switches needs flicking back up in the CU.
FYI I am not housing the bell transformer in the CU due to space. so it's just being wired to a mains plug.

Sorry for lack of technical explanation
 
  • Thread Starter Thread Starter
  • #7
  • Thread Starter Thread Starter
  • #9
at the plug you could do a continuity test between L and N if you have a multimeter - very cheap for a diy one.
thanks mate, will give that a go. Just stumped given it's twin and earth to transformer and into plug socket. cheers
 

Wilko

-
Arms
Esteemed
Hi - a photo of your wiring and clarifying which switch is tripped in the board will help us help you :) .
 
  • Thread Starter Thread Starter
  • #13
Hi - a photo of your wiring and clarifying which switch is tripped in the board will help us help you :) .
Here you go. Wiring, transformer and the trip. Don’t ask me what trip went as the previous owners didn’t exactly label correctly. Suffice to say lights and appliances went! Strangely when plugged into the kitchen socket it works but others it doesn’t.

3323ABA4-11AF-4F2E-B81E-01D10643ACA8.jpeg

381BE4BC-745B-41BC-B228-987A6CBE8E07.jpeg

067F4197-E937-4918-90F4-8FB8EEF681E6.jpeg
 
  • Thread Starter Thread Starter
  • #18
Just did. Same result. I really don’t get it. Twin and earth, new plug, doorbell isn’t drawing tons and the new trans that ring supplied
 
ahhhhhhhh...
youve stripped too much cable and the earth and neutral are touching...no wonder
cut those cables shorter and rewire and sleeve the earth with earth sleeving and all youur problems will be solved
 
  • Thread Starter Thread Starter
  • #22
ahhhhhhhh...
youve stripped too much cable and the earth and neutral are touching...no wonder
cut those cables shorter and rewire and sleeve the earth with earth sleeving and all youur problems will be solved
Will redo. However why did it work in one plug socket and not others
 
movement of the conductors inside the plug probably. whilst your at it, replace the cable with flex, down rate the fuse and put the transformer in a suitable enclosure with no single insulated cables showing.
 
  • Thread Starter Thread Starter
  • #25
Guys that worked! Awesome and hugely appreciated. I was going to put it in a wiska junction box. Should or does it need to be din railed in the box or not?

Lastly when you say no single insulated cables showing? The l and n will show some insulation but will be in the box.

Again I’m hugely appreciative
 

ipf

-
Mentor
Arms
Esteemed
wheres my winner badge??????:):):)
A winners badge for spotting a bodge...….mmm.
That would never have been found without the RCD.
I'm getting beyond worrying about peoples safety.

I'm not against people doing small bits like this but if they'd just read how to do it first...….instructions come with a new plug top.....and flex it.
 

FatAlan

-
Trainee
77CBE1A2-163F-49F3-9B43-F3426FB52D4D.jpeg What a load of tosh for a bloody door bell! Get one of these. Had it for over a year with no battery change yet and living out back of house in converted shed so had a good distance on it. Also sets the dogs off nicely so works on all fronts :D
 
  • Thread Starter Thread Starter
  • #32
A winners badge for spotting a bodge...….mmm.
That would never have been found without the RCD.
I'm getting beyond worrying about peoples safety.
Totally get it but how does one send a badge!
 
  • Thread Starter Thread Starter
  • #33
A winners badge for spotting a bodge...….mmm.
That would never have been found without the RCD.
I'm getting beyond worrying about peoples safety.
Totally get it but how does one send a badge!
View attachment 49228 What a load of tosh for a bloody door bell! Get one of these. Had it for over a year with no battery change and living out back of house in converted shed so had a good distance on it.
seriously tell me about it!!
 

FatAlan

-
Trainee
View attachment 49228 What a load of tosh for a bloody door bell! Get one of these. Had it for over a year with no battery change yet. Been living out back of house in converted shed so had a good distance on it. Also sets dogs off nicely so works a treat :)
 
D

Deleted member 9648

That's one of the worst plugs I've ever seen, it's no wonder people kill themselves when you see such a complete lack of respect for electricity.
 

ipf

-
Mentor
Arms
Esteemed
That's one of the worst plugs I've ever seen, it's no wonder people kill themselves when you see such a complete lack of respect for electricity.
Yeah. As I said earlier, they can't even bring themselves to read the instructions that come attached to 'em.:rolleyes:
 

ipf

-
Mentor
Arms
Esteemed
So the cable I purchased never had any insulation on the earth but I suppose I should’ve put some on. Anyway I’m free to do anybody’s electrics now!
It should be flexible cable, mate. That is flat twin and earth….not for plugs.
 
S

Squid

View attachment 49228 What a load of tosh for a bloody door bell! Get one of these. Had it for over a year with no battery change yet and living out back of house in converted shed so had a good distance on it. Also sets the dogs off nicely so works on all fronts :D
You live in a shed, are you Eastern European and are there 6 of you?
 
  • Thread Starter Thread Starter
  • #45
Think....where are you going to connect the earth at the transformer?
Ok don’t shoot me but given there is no earth on the transformer nor I’ve seen any other ring transformer pics with an earth I would’ve cut it as there’s nowhere to put it. I just assumed I’d need it at the plug. I’ve read the trans doesn’t need it. Again not saying what I’ve read is accurate.
 

martinw

-
DIY
Maybe the OP would be as well to buy a fig8 mains lead, and chop end off ? at least that would be suitable cable and wired ok at plug end, can be had for less than £5 on eBay or Amazon
 

littlespark

-
Arms
Esteemed
If we have taught one person how to wire a plug safely, then we should pat ourselves on the back and say well done everybody.

I think one of our other forum members has the lurpak butter guy as his avatar, so youll have to find something else.
 
Wetroom Store - Network Wetroom Suppliers
This official sponsor may provide discounts for members

Reply to Please help...at the end of my tether with transformer/Ring in the Electrical Forum area at ElectriciansForums.net

CK Tools :) The professionals choice when it comes to Electrical Tools
This official sponsor may provide discounts for members
Top Bottom