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I have set my heating to come on twice a day but for some reason it doesn't come on when I've set it to now the last set time had passed and the heating should be off why is it just decided to come on even though the timer isn't on I'm confused also how do I set my thermostat to 15 if I turn it to 20 it clicks but doesn't click at 15 why can't I adjust it or can I if so how