Seaward PAT tester semi rigid carry case zip issues!

[chrisgc]

Hi,

I recently bought a Seaward Primetest 100 which comes with a semi rigid carry case.

I was just wondering if anyone has got one of these carry cases as the one I have is completely knackered AND I have not even used it as only 2 days old - the Zips are not working (it does not close).

Wondered if anyone has had the same problem and if they manage to get a replacement carry case sent out.

I just paid top money for the unit and dont want to send the whole kit back as am using the PAT tester already - so was wondering if contacting Seaward directly and explaining to them my situation would possibly end up with them sending me a new carry case out with no cost to me.

Any info would be greatly appreciated.

Chris

 

[Mark_Burgess]

Do what you said and contact them, maybe send a scan of the receipt in an email so they know you are legit and how new it is.

 

[Sintra]

Could also take a few pics of the case.

 

[Sparky Ninja]

when I received my seaward europa plus the bag was all falling apart internally. All the stray threads were all over the place. Seaward replaced it after a couple of phone calls.

 

[Burnt Fingers]

Replaced mine too on the Seaward 220 - however - I have one spare because I carry my testers in a spongey box these days so if you are deperate - GWO but used obviously. I had to test a lot of appliances to pay for a peli case after all.

 

[RichardW]

Hi Chris

My name is Richard Williams and I am the Internal Applications Engineer for Seaward Electronic Ltd. If you have an issue with the case for your PrimeTest 100 please give me a call on 0191 5863511 and I will get this sorted out for you as soon as possible.

We are a very approachable company and will advise on any issues large or small.

 

[chrisgc]

Hi Chris

My name is Richard Williams and I am the Internal Applications Engineer for Seaward Electronic Ltd. If you have an issue with the case for your PrimeTest 100 please give me a call on 0191 5863511 and I will get this sorted out for you as soon as possible.

We are a very approachable company and will advise on any issues large or small.

Hi Richard

Thanks for the message - It's all sorted now.

Received new case from you already, quickly and with no hassle.

Kind regards
Chris