Domestic Shower issue

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NackJich

EF Member
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7
Location
Batley
Hi first post new member.. Hello everyone.. Diy question but not intending to diy..
A local firm fitted a new bathroom and installed a shower. They replaced the wire to the fuse box and added the unit to the old box as shown in the photo. There was a smell when I went in to the cupboard, and the B32 unit is quite hot to touch, and the wire is warm. I'm planning to upgrade the box anyway and hope to avoid replacing the wire otherwise all my new tiles will have to be replaced. What did they do wrong? BTW the kitchen firm have vanished!! Thanks. DSC_0360.JPGDSC_0361.JPG
 

Baddegg

Still simmering Ken, not boiled yet buddy x
Electrician's Arms
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Portsmouth
How far is the shower from the unit?.....any idea what route the cable takes? As Pete and Steve have said what kw is the shower and do you have any rcd protection?....if not I’m guessing you definitely haven’t been given any certification?
 
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NackJich

NackJich

EF Member
Messages
7
Location
Batley
Hi first post new member.. Hello everyone.. Diy question but not intending to diy..
A local firm fitted a new bathroom and installed a shower. They replaced the wire to the fuse box and added the unit to the old box as shown in the photo. There was a smell when I went in to the cupboard, and the B32 unit is quite hot to touch, and the wire is warm. I'm planning to upgrade the box anyway and hope to avoid replacing the wire otherwise all my new tiles will have to be replaced. What did they do wrong? BTW the kitchen firm have vanished!! Thanks. View attachment 51259View attachment 51260
Thanks for replies.. It's a Mira Vie 9.5Kw. The cable is flat and there's no RCD...
 
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NackJich

NackJich

EF Member
Messages
7
Location
Batley
How far is the shower from the unit?.....any idea what route the cable takes? As Pete and Steve have said what kw is the shower and do you have any rcd protection?....if not I’m guessing you definitely haven’t been given any certification?
There's no certification. The bathroom is directly above the cupboard so I'm guessing five or six meters assuming it wasn't rerouted but I can't see why they would have needed to. Should I open the shower and check or tighten the electrical connections. Switch mains off obviously...
 

Pete999

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Thanks for replies.. It's a Mira Vie 9.5Kw. The cable is flat and there's no RCD...
At 24lV that will be drawing approx. 39 Amps, the MCB @32 Amps is hardly suitable and the cable looks from the picture you provided far to small, RCD protection is a must, how long ago was it fitted, what information is recorded on the certificate, does the Company that installed the Shower belong to any Professional body NICEIC as an example? call them back with your concerns
 

Baddegg

Still simmering Ken, not boiled yet buddy x
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Messages
1,402
Location
Portsmouth
There's no certification. The bathroom is directly above the cupboard so I'm guessing five or six meters assuming it wasn't rerouted but I can't see why they would have needed to. Should I open the shower and check or tighten the electrical connections. Switch mains off obviously...
Wouldn’t recommend opening the shower unit mate unless you are competent and understand safe isolation procedures....as @Pete999 mentions above the 32mcb is undersized, but hard to see the cable size from the picture, and if there is no rcd protection there should be as they’ve run a new circuit to a special locatation, I’d contact the installers and take it from there
 
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Pete999

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There's no certification. The bathroom is directly above the cupboard so I'm guessing five or six meters assuming it wasn't rerouted but I can't see why they would have needed to. Should I open the shower and check or tighten the electrical connections. Switch mains off obviously...
The reason for the OCPD heating is because it is working at its Max, as well as being to small, checking the tightness of the connections should be done by an Electrician, your options are call the Company back with your concerns, or shell out for an inspection by a qualified Electrician and send the company a copy, specifying that you intend to take this matter up with Trading Standards, see what reaction provokes.
Companies name wasn't "Bodget and Scarper", by any chance?
 

littlespark

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Scottish Borders
Is there any writing on the cable signifying a size? ie 4 + 1.5 (which is what I think it is) or 6 + 2.5?
The larger number being the live conductors and the smaller being the cpc (earth wire)

Very doubtful there is any certification or scheme membership here, and as you state in OP, the company has vanished....

I'm afraid it a case involving a certain creek and zero number of paddles


If we can work out the size of the cable, then we can maybe advise changing the shower to something less powerful. Or replacing the cable, which is near impossible now if its tiled in.

The lack of RCD will be sorted when you upgrade the consumer unit, and please this needs done asap. In the meantime, using the shower as it is could damage the cable.
As above. Have it tested by another spark.

Keep us informed
 
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NackJich

NackJich

EF Member
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7
Location
Batley
Unfortunately the company have closed down. They never left any certificates for
The reason for the OCPD heating is because it is working at its Max, as well as being to small, checking the tightness of the connections should be done by an Electrician, your options are call the Company back with your concerns, or shell out for an inspection by a qualified Electrician and send the company a copy, specifying that you intend to take this matter up with Trading Standards, see what reaction provokes.
Companies name wasn't "Bodget and Scarper", by any chance?
Brilliant.. Yes that's exactly their name.. Luckily I was planning to get that entire mains fuse box replaced anyway so I'm hoping that the wire will be adequate. It's a solid looking piece of cable as thick as my little finger and flat. The unit it attaches to is simply the wrong rating?
 

Pete999

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Unfortunately the company have closed down. They never left any certificates for

Brilliant.. Yes that's exactly their name.. Luckily I was planning to get that entire mains fuse box replaced anyway so I'm hoping that the wire will be adequate. It's a solid looking piece of cable as thick as my little finger and flat. The unit it attaches to is simply the wrong rating?
RCD Protection is not something you should leave till later, it should have been installed as part of the Bathroom installation, the wire as you call it looks inadequate from where I'm sitting, needs sorting as a matter of urgency, not scaremongering, just saying as I see it, along with others so it seems.
 
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NackJich

NackJich

EF Member
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7
Location
Batley
Is there any writing on the cable signifying a size? ie 4 + 1.5 (which is what I think it is) or 6 + 2.5?
The larger number being the live conductors and the smaller being the cpc (earth wire)

Very doubtful there is any certification or scheme membership here, and as you state in OP, the company has vanished....

I'm afraid it a case involving a certain creek and zero number of paddles


If we can work out the size of the cable, then we can maybe advise changing the shower to something less powerful. Or replacing the cable, which is near impossible now if its tiled in.

The lack of RCD will be sorted when you upgrade the consumer unit, and please this needs done asap. In the meantime, using the shower as it is could damage the cable.
As above. Have it tested by another spark.

Keep us informed
Thanks for all your replies. I can't see any writing on the cable but I guess if with the new box there is no heating it may be adequate cabling? I am ringing round electricians.. I will get back to you with the outcome!
 

Pete999

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Thanks for all your replies. I can't see any writing on the cable but I guess if with the new box there is no heating it may be adequate cabling? I am ringing round electricians.. I will get back to you with the outcome!
Remember if you pay for an inspection, and inadequacies and faults are found to be substantiated, claim back the amount the Electrician charged for the inspection, might need to go the legal route on this visa a Solicitor, more expense I'm afraid, but a sympathetic Judge should award you costs, don't let this go stick to your guns people that do this want/need to be taken to task, good luck
 
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Pete999

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Don't think anyone has touched on the important question of Main Bonding has / Was it checked? if the answer is no was it rectified? doubt it.
 

Pete999

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I totally disagree with this 'get 'em back in to sort it'.
If they can't do it right in the first place, why on Earth would you want to invite the retards back to screw the job up even more.
Do it under supervision, by a Qualified Electrician, preferably the guy that did the inspection, they won't like it I know, but it will work I'm sure, or pay the inspecting Electrician to put it right, wish I was closer I would volunteer for free just to see the reaction from B&S Bathrooms.
 
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Cid

Regular EF Member
Messages
99
Location
London
I totally disagree with this 'get 'em back in to sort it'.
If they can't do it right in the first place, why on Earth would you want to invite the retards back to screw the job up even more.
Yeah that's true. But if its a company with multiple electricians on their payroll then they could send someone different.
 

Pete999

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Yeah that's true. But if its a company with multiple electricians on their payroll then they could send someone different.
Judging from the lash up in this post, it's doubtful they have any Electricians on the payroll, like many Kitchen fitting outlets, not called Kev the Kitchen fitter, but Bob the Bathroom installer (Bodger)
 
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NackJich

NackJich

EF Member
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7
Location
Batley
The installer was a family run high street kitchen and bathroom firm that had been there quite a while. Obviously now they were cutting corners not just on the units. I will take all your advice and thanks chaps.. No hope of any redress as they are no more!!
 
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Pete999

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The installer was a family run high street kitchen and bathroom firm that had been there quite a while. Obviously now they were cutting corners not just on the units. I will take all your advice and thanks chaps.. No hope of any redress as they are no more!!
Just like the outfit that remodelled my Bathroom, not the electrics, I hasten to add
 
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stevethesparks

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Northampton
Its very unlikely, but if the company were a NICEIC registered Company then NICEIC should get it sorted for you under their platinum promise scheme.
Have a look through all your paperwork
 
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Pete999

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Its very unlikely, but if the company were a NICEIC registered Company then NICEIC should get it sorted for you under their platinum promise scheme.
Have a look through all your paperwork
Don't think the OP got any paperwork, no certs anyway according to him, if they belong to any Scheme not just NICEIC, you could try for some recompense, NICEIC being the biggest and best known. If it's a bathroom firm then they will be only paying lip service, usually the foreman, cum Tyler, Plumber etc being the "Electrician" sort of. You see it all the time "stick a Scam sticker on yer Van or workwear, more work more dosh. That's why the Electrical industry needs a bomb up it's backside, to sort this sort of thing out, come on Ms Clancy get yer finger out and stop counting the money.
 

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