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Domestic Shower issue

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Hi first post new member.. Hello everyone.. Diy question but not intending to diy..
A local firm fitted a new bathroom and installed a shower. They replaced the wire to the fuse box and added the unit to the old box as shown in the photo. There was a smell when I went in to the cupboard, and the B32 unit is quite hot to touch, and the wire is warm. I'm planning to upgrade the box anyway and hope to avoid replacing the wire otherwise all my new tiles will have to be replaced. What did they do wrong? BTW the kitchen firm have vanished!! Thanks. DSC_0360.JPGDSC_0361.JPG
 
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