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Hello all, My present duel fuel supplier, Bulb, doesn't use the smart meters installed by my previous supplier, British Gas. The 3 LED's on a separate unit linked to the electric meter are, top, (WAN) Green, on permanently, middle, (HAN) Red continuous flashing & bottom, (PWR) Green which I presume is power, & that's on permanently. It's the RED LED that's got me wondering. I'm guessing it's because the meters are not connected to the supplier & therefore unable to register a reading, but I'll stand corrected. Any ideas?
 

Paignton pete

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Arms
Esteemed
Contact bulb. They are the people to ask.

There are quite a few different smart meters out there for different suppliers.

Until they harmonise all companies with one standard smart meter I won't be getting one. And I will actively encourage my customers to avoid until this and other issues have been resolved.

Sorry that wasn't very helpful. Maybe someone else on hear has there electric through bulb.

On a different note I'm pleased to see people shopping around and not going with the big companies.
I'm with octopus.
 
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When I joined Bulb they said that they will be "rolling out" Smart Meters in the future, but couldn't say exactly when. They are aware that I have Smarts installed, I simply send in my monthly readings. I've searched the Internet for the company named on the unit. It's an American outfit, with a UK headquarters based in Windsor Berkshire
no contact details, other than a 017 prefix telephone number, ie nine pence a minute, so that's a pass, no email address?
 
Only the "next generation" smart meters work cross-supplier it's a reason why many waited till back end of last year before allowing them to be fitted. If you search SMETS2 on Google you'll probably get quite a few relevant things to read about them if you're interested!
 
S

Squid

When I joined Bulb they said that they will be "rolling out" Smart Meters in the future, but couldn't say exactly when. They are aware that I have Smarts installed, I simply send in my monthly readings. I've searched the Internet for the company named on the unit. It's an American outfit, with a UK headquarters based in Windsor Berkshire
no contact details, other than a 017 prefix telephone number, ie nine pence a minute, so that's a pass, no email address?
Bulb emailed me about booking an appointment to have an SM installed I emailed them back asking to be removed from the mailing list as I don't want one.
 
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Thanks Robson, I'll take a look on Google & maybe contact Bulb to ask the question as to availability.
 
The red light probably means it’s not connecting to the Home Area Network (HAN). In other words, the display that you (should) have is not communicating with the meter. Maybe it’s out of range?

Some meters have the comm’s hub on the meter as one complete unit that attaches, BG have a seperate hub with a “flying” lead.
 
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Thanks for the update. Bulb say 2019 is a possible date to activate meters. I'm not concerned regarding the ease of use, ie automatically sending readings, when I send them, I know they are being logged correctly & get an email to confirm this.
 

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