Hi All,
Looking for some advice, got a cold call today from someone who informed me the company who put up my panels have ceased trading. The new company is contacting their old customers and offering to help with any warranty issues. They need to do a health check to validate the system health for £100.
Now my system has never had any issues, I’ve an enphase system so I see the health of my system in the app and it’s fine. I’ve also German panels (can’t recall the make) and as I’ve said things are fine.
The company have said they’d deal with the manufacturers if there were any faults. Otherwise I’d have to deal with everything myself.
I plan to check the details of the guarantee that I got with the install, I know it has some sort of insurance policy.
Is there any value in getting this done?
Thanks,
Neil
Looking for some advice, got a cold call today from someone who informed me the company who put up my panels have ceased trading. The new company is contacting their old customers and offering to help with any warranty issues. They need to do a health check to validate the system health for £100.
Now my system has never had any issues, I’ve an enphase system so I see the health of my system in the app and it’s fine. I’ve also German panels (can’t recall the make) and as I’ve said things are fine.
The company have said they’d deal with the manufacturers if there were any faults. Otherwise I’d have to deal with everything myself.
I plan to check the details of the guarantee that I got with the install, I know it has some sort of insurance policy.
Is there any value in getting this done?
Thanks,
Neil