katiegray1211
DIY
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Hi,
This is my first post and was wondering if anyone could help
I moved into my 1 bed flat about 7 months ago - the flat has single glazed windows and all electric. Our electric heating is Thermaskirt - so the heating is in the skirting boards and our meters are digital and have Economy 7 so a day and night reading.
After not being shown where the meters were initially and asking other tenants we were told we could not submit a meter reading so the electricity bills we were paying until recently were estimates. At that point we were paying up to £180 which was far expensive for a one bed flat. However, we eventually submitted a meter reading and when we received our bill were told that we owed our electricity company £960 on top of what we had already paid.
After ringing the company we were with they told us to do some tests etc. When we have everything off the meter, obviously, does not go up however, when we have the heating on for 2 and a half hours the day rate goes up by 8 kw, we have also had the heating off and just an electric heater on and in 3 hours the day rate has has gone up by 10kw. Due to our meter being Economy 7 we tried the heating on overnight from 8pm-9am and the day rate had gone up by 16kw and the night time rate had gone up 28 kw. We have also considered that it could be our immersion heater (water) but after leaving this on solely for 4 hours the meter had barely increased.
Should the day rate meter be going up throughout the night as well as the night rate ? Is it possible that there is something wrong with our meter?
Any advice welcome, thank you!! - we have tried ringing the electricity company already.
This is my first post and was wondering if anyone could help
I moved into my 1 bed flat about 7 months ago - the flat has single glazed windows and all electric. Our electric heating is Thermaskirt - so the heating is in the skirting boards and our meters are digital and have Economy 7 so a day and night reading.
After not being shown where the meters were initially and asking other tenants we were told we could not submit a meter reading so the electricity bills we were paying until recently were estimates. At that point we were paying up to £180 which was far expensive for a one bed flat. However, we eventually submitted a meter reading and when we received our bill were told that we owed our electricity company £960 on top of what we had already paid.
After ringing the company we were with they told us to do some tests etc. When we have everything off the meter, obviously, does not go up however, when we have the heating on for 2 and a half hours the day rate goes up by 8 kw, we have also had the heating off and just an electric heater on and in 3 hours the day rate has has gone up by 10kw. Due to our meter being Economy 7 we tried the heating on overnight from 8pm-9am and the day rate had gone up by 16kw and the night time rate had gone up 28 kw. We have also considered that it could be our immersion heater (water) but after leaving this on solely for 4 hours the meter had barely increased.
Should the day rate meter be going up throughout the night as well as the night rate ? Is it possible that there is something wrong with our meter?
Any advice welcome, thank you!! - we have tried ringing the electricity company already.