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  1. baldelectrician

    Help with a difficult customer!

    Make sure you are extremely polite and send him an electrical danger notification. Inform him you are oblijed to do this to make him aware of the seriosbess of the install and these documents are classed as matrerial information for insurance purposes
  2. baldelectrician

    Help with a difficult customer!

    I would have been inclined to put a charge on her house- you will get the money back eventually but it will cost her wellmore than £300 for a lawyer to remove the inhibition and it will hold up the house sale. The £300 will also grow at 8% (statutory interest) Yes, I am petty.
  3. baldelectrician

    What size SWA for 3 flats

    Remember you are limited to the DNO fuse. Are you asking for a 100 A single phase supply, any higher and they may prefer / inisist on 3 phase? Make sure you don't end up with the blame if the design goes wrong, insist on them providing design specs May be better using a 16mm 5 core armour-...
  4. baldelectrician

    Difficult customer- need some advice.

    I got caught out earlier this year A landlord needed an EICR for his let property, I carried out the EICR and it failed. When I sent him the invoice he replied that he wanted me to check it all out and give a cost for the remedial works. I checked the call recording and he did not say he wanted...
  5. baldelectrician

    Difficult customer- need some advice.

    I did a sample document for people to download https://www.electriciansforums.net/threads/14-day-cooling-off-period-sample.132811/
  6. baldelectrician

    Difficult customer- need some advice.

    Yes, you cannot enforce an invoice without a court order if you do not have this. See this thread https://www.electriciansforums.net/threads/cancellation-rights-trap.131680/
  7. baldelectrician

    Difficult customer- need some advice.

    Use your gut instinct, quote in writing If you have not given him a written quote with 14 day cooling off period you cannot enforce an invoice (assuming the client is domestic and lives in the house- and the job is over £42) I now do written quotes- I use Xero and have formats (EICR's /...
  8. baldelectrician

    Info required on recent EICR Certificates, don't look right

    In my terms and conditions we state that we only issue non-draft certificates when payment has been recieved. I require clients to accept T&C's prior to working for them (this does not apply to regualr clients etc)
  9. baldelectrician

    Which testing software

    That's what the other half is for
  10. baldelectrician

    Which testing software

    I use Easycert and find it great. I have certs goung back till 2006 or before and it is easy to look up old certs, you can even open up a previous PIR (remeber them) and convert it to a 18th edition EICR (or even an EIC) when you do a retest or new works Much better that the NIC / SELECT certs...
  11. baldelectrician

    Serious issue - missed by people

    Went to an EICR yesterday to a let property that was tested 5 years ago (and apparently passed) 🤭 See how long it takes you to notice - the red box will be a give away 😀 The Wylex RCD was also noted as a C3 Clue: Cilla Black
  12. 20220419_111143-2.jpg

    20220419_111143-2.jpg

    • baldelectrician
    • Media item
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  13. baldelectrician

    UK Curious how the UK EHV network fits together? Check out this map site

    Quite intersting Being a cynical chap I did note that the Scottish remote islands are now getting grid connections, obviously nothing to do with the large abundance of renewable power from these remote places Scotland has (apparently) about 30% of Europes renewable energy potential
  14. baldelectrician

    Question for an apprentice relocating to Scotland

    Yes, you can also email me on [email protected]
  15. baldelectrician

    Question for an apprentice relocating to Scotland

    The training body for electricians in Scotland is SECTT They run (quite well) the electrical trainining in Scotland in such a way that (for the same £ per person as the rest of the UK) the trainees get An extra week of inspection and testinf at college A mock FICA (final trade asessment) the...
  16. baldelectrician

    Unsatisfactory EICR with C2 and FI, advise needed

    EICR opinions are like 'bottoms' - everybody has one You ask 2 companies you will get at least 2 opinions You have contracted the company to carry out an EICR, you have a legal obligation to pay them. The EICR you posted looks unimpressive, but it is stil an EICR, You need to pay. You now...
  17. baldelectrician

    Unsatisfactory EICR with C2 and FI, advise needed

    The lack of bonding clamps can be negated by a wander lead test. We test the continuity to the pipe work if we cannot access a bond clamp, this is noted and listed as a C3 at worst Have you had a new consumer unit installed? The electricain has listed the SPD as satisfactory (item 4.20) I...
  18. baldelectrician

    Solar installation - DNO limit

    Batteries need replaced every 3-4 years at a cost A large thermal store can take electricity dumped from the PV, the heating can be taken from this (heat exchanger) and used to heat the house. I would also suggest something like a Tesla power wall (or a different brand), with electricity costs...
  19. baldelectrician

    Solar installation - DNO limit

    If you have that much spare generation I would suggest a heat store One of my clients has a massive heat store in a barn (large insulated tank filled with antifreeze) which is used as a dump for the heating during the day (solar heats using immersers for excess capacity). This stores the heat...
  20. baldelectrician

    Is it ok to tell a customer where to go?

    I am the same, although I do comment on things I find on a quote to cover my back Other times I just walk away and 'forget' to quote if I get a feeling

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