Accenta Gen 4 issues

[steq184]

Please excuse the long story but feel I should give you the full story to make it easier to help me with the problems I am having.
I have an Accenta G4 with 2 remote lcd keypads. The system has the following zones wired:
1. Front hall pir
2. Rear hall pir
3. Living room pir
4. Back door contacts
5. Unused and set as unused.
6. Front door contacts
7 & 8 unused and set as unused.
* I have not wired in an external siren yet*
Have made sure all the fitted links to PA, Tamp and TA are fitted.
On powering up the alarm, the alarm sounds and I enter code 1234. to silence alarm. I put the cover on the panel.
On the keypad I get the error message Tamper Fault Lockout.
It does not recognise my 0123 factory set code and stays with the error message.
If I enter 9999 and go into engineer mode & go into walk test it sounds 2 tones an should show all the 8 zones as zeros until I activate it...zone 5, 7 and 8 are showing 1s already, also although the pirs led lights up it does not activate the walk test. The contact zones change when activated but no zones generate a tone at all.
The pirs I have are Guardall PQ15, I have wired as follows:
On pir + to 13v on panel.
On pir - to 0v on panel.
On pir NC alarm to zone on panel.
On pir NC tamper to TAMP on panel.
Any help would be greatly appreciated

 

[telectrix]

this sounds like the panel needs resetting. follow the instructions for "restore factory defaults." also, and i'm not sure on this particular panel, as you have 2 keypads, you may have to add or remove a resistor to 1 of the keypads

 

[sparky3366]

check the panel tamper spring...they used to be notorious for giving o/c when the lid was on.

 

[Short Circuit]

This is a common problem with the Accenta LCD key pads - it will be a the spring in the back of one of them! Take the RKP cover off, stretch the spring a little (carefully) then as you put the cover back on you should hear the micro switch click

 

[steq184]

Thankyou very much.....the tamper fault lockout was indeed the little sprinf in one of the keypads.

The other problem I have is that when I go into engineer mode and select walk test all the zones should be set at zero until i do the walk around and activate them.......but they are showing 1s as if activated....apart from the front and read door contacts.

Any ideas???