The guy that replace the meter said he would put the cable in the report he had to put in.That would be too easy, the problem is the DNO is split into several divisions all doing their separate bit, it is highly likely the person who upgraded the service head wouldn't have a clue about the need to replace those, nor would the person fitting the meter etc etc... there was once a time many decades ago when they had skilled people who did the job lot and knew their stuff and this would never have been left like that.