Warranty kewtech kt65

linetech · Sep 29, 2012

Hey Guys.

Trying to find a bit of information regarding the kewtechbrand and their warranty policy so here goes!

I have a kt64 & looking to upgrade to the kt65, why!Earth Resistance & Save facility.. I’ve had a look at the prices new and at £715 all in (average price new) I have a few obligations here & there and just cannot free up that sort of cash as I have other stuff I need. I’ve had communications with a few people selling on ebay. These few I’ve dealt with have kt65s for sale that are BNIB however as these machines come with the end of line calibration and has now expired due to the machines being purchased, say a year ago and not being used, I’m wondering how it all works.

Can anyone offer advice on whether the warranty starts from when the warranty document is actually filled in or whether it is from time of purchase?

Is it part of the warranty policy document that the instrument has to be recalibrated after the first year to stay within the warranty terms issued by the manufacturer?

Although I may be saving a £100 plus perhaps, is it worth it and will I be able to redeem the warranty if I was to buy one from thesesellers. I’d be spending £550 - £600 so really need the warranty if anything is to wrong.

Would it be that I need the actual purchase receipt & place of purchase to redeem the warranty.. Ultimately am I better off just getting a brand new one from a reliable source.

Your guidance is appreciated

Cheers

SJD · Sep 29, 2012

If you want to buy new from a reliable source, don't forget you can get 5% off test-meter.co.uk via this forum, currently a KT65 shows up at £595, less 5% discount, plus 20% VAT, i.e. £678.

That said, when I purchased my new KT64 a while back, a few months had elapsed since the manufacturer's conformity certificate had been generated, but my ELECSA inspector said I should attached the receipt to the certificate and count the calibration next due as 1 year from when it was delivered, rather than from the certificate!

MarkieSparkie · Sep 29, 2012

Providing the MFT has not been previously registered with Kewtech, you would have 2 years warranty from the date that you registered it with Kewtech.
Product Registration | Kewtech

linetech · Sep 29, 2012

MarkieSparkie said:
Providing the MFT has not been previously registered with Kewtech, you would have 2 years warranty from the date that you registered it with Kewtech.
Product Registration | Kewtech

How is this affected if say for instance you do not have a product receipt with the date & location of purchase. I notice the form for the warranty is asking for this information.

Thanks in advance

linetech · Sep 29, 2012

SJD said:
If you want to buy new from a reliable source, don't forget you can get 5% off test-meter.co.uk via this forum, currently a KT65 shows up at £595, less 5% discount, plus 20% VAT, i.e. £678.

That said, when I purchased my new KT64 a while back, a few months had elapsed since the manufacturer's conformity certificate had been generated, but my ELECSA inspector said I should attached the receipt to the certificate and count the calibration next due as 1 year from when it was delivered, rather than from the certificate!

I’ve considered what you suggested with test-meters.co.uk and the 5%.. Tempting it is! However I have found one from testermans at £550, £660 @ 20% VAT, with free 2 year calibration, they send a voucher for the second year. They also have the next day delivery, obviously it is a better deal than test-metersare offering, however as one of the sponsors for the forum I’d rather give my cash to them. Do you think they will match or beat the testermans offer? Not sure who I need to contact, whether that be someone from the forum or ring them directly via the number on the website

Thanks for the heads up

MarkieSparkie · Sep 30, 2012

linetech said:
I’ve considered what you suggested with test-meters.co.uk and the 5%.. Tempting it is! However I have found one from testermans at £550, £660 @ 20% VAT, with free 2 year calibration, they send a voucher for the second year. They also have the next day delivery, obviously it is a better deal than test-metersare offering, however as one of the sponsors for the forum I’d rather give my cash to them. Do you think they will match or beat the testermans offer? Not sure who I need to contact, whether that be someone from the forum or ring them directly via the number on the website

Thanks for the heads up

PM Test-Meter and ask if they will price match or better the deal you have been offered by Testermans. I think you maybe pleasantly surprised by their response, judging by other instances of lower prices offered elsewhere that have been brought to their attention.
http://www.electriciansforums.net/users/22259/