customers

  1. O

    Never stop being amazed at customers

    Customer called can you fix my broken lightswitch yep no problem I said whats the address a itsHGGHFG Road is it a flat I say yes comes the reply whats the buzzer number O 2F4 comes the reply ok see you at 6 I reply Buzzing away no joy then someone comes out of the stair so I goes up to the 2nd...
  2. O

    Customers whats going on ?

    I do small electrical repairs and alarm upgrades I gave a guy a quote and he bit my hand off saying he had a company in and they wanted a lot of money plus they would not do it without him signing a maintenance contract for at least 5 years so me thinks I should have charged more anyway my main...
  3. S

    2012 Fit rate for Existing Customers

    http://www.ofgem.gov.uk/Sustainability/Environment/fits/Documents1/Feed-in%20Tariff%20Table%201%20April%202012.pdf Up to kwp - 45.4p
  4. S

    Credit Checking Customers

    I am looking at starting a sub company credit checking potential customer for Electricians What I am wondering how many people on here would be interested in this service? There would be a charge of something like £1 per check or 1000 checks for £100 or something like that. If you would...
  5. E

    Solar PV Sales

    Hi, If anybody knows of any good Solar Sales people we have a few positions going. We're a strong and fast expanding company. Please contact me here asap. thanks
  6. H

    Customers - I give up!

    I wired a new extention 7months ago inwhich a kitchen was extended. Got a text before - help! cooker fan isn't working and light isn't coming on but the oven is on and working. We can smell smoke.By the way this wasn't my job. I was working for a builder. He supplied the cooker etc.All I did was...
  7. S

    Tn-c-s how the combined bit works

    I need a dummy's explanation of how the earth and neatral are combined and how they are split. Cheers
  8. D

    Dont you just love happy customers!

    This guy got his electrics upgraded FOC, Sanyo HIT 250 panels in the height of the madness and it was pitch dark when we left, maybe a cardboard sleeve was in the garden who knows! - this really cheered me up over xmas - why do i read my emails when im supposed to be not working! This install...
  9. J

    Solar suppliers

    Gents I am involved in the electrical wholesale industry, our particular branch got involved with the whole fit deadline rush, supplying our own stocks and also sourcing from other suppliers. Can I ask how you put up with the following issues? 1. Credit limits slashed overnight with no...
  10. S

    When the customer is always right

    I'm not sure whether yesterday was a good or bad day...............got to the job and the customers starts telling us how we're going to do it and how we are going to re-fit his solar thermal where he want's it or we are not doing the job. Within ten minutes he was left on his doorstep with...
  11. G

    My customers read this forum. Do yours.

    Whilst it is useful to have this forum as a resource isn't slightly worrying that your customers read it?
  12. S

    want to offer your customers 10% extra on generation tarrif post december

    2p extra paid on generation is a huge gain on the reduced fit 3 year contract garantee, contact me for details Mark
  13. M

    Customers ....?????

    ok Ive not been around for a bit but got to vent my anger on someone so look out!!! Went to a job Thursday evening RCD tripping anyway found the fault water running inside conduit into junction box. did a makeshift jib and said i would return Friday morning, as it was still pouring with rain...
  14. S

    Customers!

    We're know for being patient, courteous and have great customer care but I'm finding myself getting ever so slightly exasperated. It's killing us to get panels, inverters, deliveries, subbies to forego some of their other work to help us out. We've turned down loads of customers to keep our...
  15. M

    MCS Installers Needed!!!!!!

    We need help. We have 10 - 15 pv solar instalations in the Coventry Area, 5 - 10 in Portsmouth area and 4-5 in Peterbourgh area. We have been let down by our installer and need help to get all these installs done by the cut off. We will get the full kits delivered to our customers houses, we...
  16. C

    Customers paying up front

    Hi Just had a nice job accepted but the customer will not pay ballance of materials as per REAL terms until the goods are delivered on site. They will however pay 20 % deposit. Should I tell them to shove it where the PV doesnt work or change my contract accordingly so they pay ballance of...
  17. L

    customer database

    anybody know of any good ones where i can store information about customers and quotes etc hopefully free thanks
  18. K

    decent customers.

    Not blowing my own trumpet, but got thanked twice tonight by 2 clients, makes work that little more bearable.
  19. S

    MCS012 Draft

    Have I missed this - has it been finalised???
  20. S

    Why we and our customers need Part P scheme

    Hello All I have read a lot on this site with regards to Part P and Part P scheme. Having a Part P qualification gives the electrician or Domestic installer the theory and knowledge to safely install, under this country's building regulations, any electrial job be it installing a new plug...

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