customers

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  1. V

    Q for installers... do you tend to direct customers toward 3.7kw inverter for g98?

    on a standard size property, as a installer do you tend to advise / direct customers to a 3.7k inverter and stick to the g98 / notification after install? saving the cost and time of a g99 process. Where the installation may benefit from a larger setup, but for ease and cost , just to go with...
  2. Daniel DD

    Schneider technical assistance global (not country specific)

    Background I live in Indonesia. The voltage for residential buildings ranges from 220 V to 230 V, I need help with the installation of the following Schneider products with the corresponding links to the threads I posted in this forum. Power Source Box and SPD Box Surge Arrester A9L15687 and...
  3. Electron

    Where can I get parts to repair a customers broken lamp post? Only two of the three lamps work but all are badly corroded.

    • Electron
    • Thread
    • broken customers electrical work get lamp lamps parts repair three where
    • Replies: 12
    • Forum: UK Electrical Forum
  4. D

    Explaining RCBO's, SPD's, AFDD's etc to customers

    Evening.. Just wondering if anyone has any links to an explanation of the above that a customer could understand, I'm getting a bit peed off trying to explain the benefits only to get a look back as if to say 'why is this salesman trying to rip me off'? Cheers
  5. Dan

    COVID Update: Emergency Work is Okay; Sitework is Okay 2 meters apart, Work in customers homes in general unless emergency is a NOGO.

    COVID Update: Emergency Work is Okay; Sitework is Okay 2 meters apart, Work in customers homes in general unless emergency is a NOGO. I'm trying to find the video and or article where PM questions were extended. Kids who live with parents at two seperate homes can still go to both homes...
  6. GBDamo

    Customers, you've got to love them.

    Carrying out an EICR. Turned all lights on and went to the DB to isolate before checking R2 using R1+R2, linked at the DB and testing at all pionts. First point; 200+MOhms, second; the same. Randomly test another five points, all +200MOhms. Marked down the fault, no CPC continuity on lighting...
  7. Risteard

    Reported content: Post in thread 'Ireland - Customers wanting receipts'

    Post in thread 'Ireland - Customers wanting receipts' by Risteard has been reported by Risteard. Reason given: Content being reported:
    • Risteard
    • Thread
    • content customers ireland post roi thread wanting
    • Replies: 1
    • Forum: Ireland
  8. Risteard

    Ireland Customers wanting receipts

    I had a customer that I've done a bit of work for over the past couple of years ring yesterday morning looking to get some lights etc. replaced which I had advised him about a number of months ago. I told him that I wasn't available from Saturday onwards for another 3 weeks or so, so it would be...
  9. J

    Cancelling customers

    Over the few years ive been self employed ive been pretty lucky and never not been paid and only had the odd last minute cancellation. This morning i turned up at a job thats been booked in for months. Fuseboard change, shower supply and a load of downlights throughout the house. Customer...
  10. L

    RatedCustomer.co - did you get an email too?

    Wondering if anyone else has come across this site? Looks like it's the customer version of MyBuilder as got an email about it launching today? Love the idea of telling other trades about how bad/good someone was to work with and the map function seems like a great way to locate customers to...
  11. PJH2903

    Thoughts on kiln installation in customers garage

    I'm going out later today to quote for installing a kiln in a customers garage. He has sent me the specs for the kiln and photos of his consumer unit. He tells me that the only other heavy load item is a 10.8kW shower. The run from the CU to the garage is approximately 25 metres The kiln is...
  12. buzzlightyear

    Don't you love customers forget you priced up a job

    Gets a call form a customer asking can you give a price for some put out side lighting, whats the address and your name .so the customer tells me ,ok will give you a time and a date to have a look, wait a minute been their before pricing up a cctv systems,gave him a price ,he said at the time...
  13. NDG Elecs

    Best customers own attempt at changing a light fitting mishap..!

    Didn't take a photo. I should have. Typical, I tried to change the light fitting DIY jobbie gone wrong. I really wanted to say something sarky or witty but he was a nice bloke so I didn't. Mock up of the seven way choc block below. Bless him! He was over the moon when I got most of the rest of...
  14. S

    Why do some customers stand 6" behind you?

    Anyone else get this? Just changed a bathroom light and the customer spent the whole time virtually stood on the bottom rung of the step ladder staring at what I was doing. Not conducive to a good morning's work!
  15. gazdkw82

    Educating customers - wasted time

    I know its not the customers fault but it's frustrating when you get asked to do some work and the plan is alot different when you turn up. Family member asked me to help her friend who needs a few socket fronts terminating, a few lights switches terminating and some downlights connecting. I...
  16. buzzlightyear

    customers clean toilets

    how many of you turn up to job and a customer say would you like a cup of tea or coffee .and think to yourselves if the mug or cup is clean maybe the toilet is clean has well ,and you pop your head in the loo. and s**t &P*** all over the place .would you drink that tea and wondering if that mug...
  17. HappyHippyDad

    Removing an electrical cable on customers property... that doesn't belong to the customer!

    Afternoon all, I have just been to do a quote for an elderly lady to remove a cable from under a stone driveway. Her neighbours jacked up her car and moved it off her driveway, then made a channel in her driveway, then laid their cable across her driveway to their garage. They gave her...
  18. S

    Two guys talking sh1te in a van - AKA Rogue Customers

  19. telectrix

    Pet Hates ( Excluding Customers)

    as title. let's have some of you pet hates with the trade. I'll start off with a couple: 1. Captive screws that fall out and get lost when nothing in your parts stock will do. 2. terminal screws that you can't see the head and need to tighten by feel ( many ceiling roses are this).
  20. Gavin John Hyde

    Anybody accept card payments from customers?

    Had a phone call today from a company called iZettle, they make a little card reader that connects to your phone so you can take card payments from customers there and then on the spot. it has it advantages in that you don't have to chase up payment after a job and saves the risk of dodgy...

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