customers

  1. J

    Weirdest Complaints.. You've Ever Had From Strange Customers

    I'm writing a blog post on the weird things customers happen to moan about. Can you help me out with your "wrongest" ever complaint?
  2. Pete999

    Posh Customers

    Sorry Bbut things have been a bit slow lately, so I'm asking for experiences with OH so clever but no common sense customers, you know the type, they think Sparkies Plumbers etc are just people that turn up at the whim of a tele call, and are wearing working clothes, just a Man I know, you must...
  3. K

    Difficult customers - and remedial works

    How does everyone deal with difficult clients? Today I have had a client kick off claiming we have scratched their floor. The flooring is lino so is prone to scratching. We have been putting spot lights and despite dust bowls and dust sheets some dust has got onto the floor and this has shown...
  4. C

    Am i the only one who gets these customers?!

    I cant be the only one... Just had a chap call me asking for a quote, He is apparently building 2 studio flats above his shop. Asked him to forward me the plans to which he replied he had none - but its ok because he knows what he wants (he was on a roll now), 20 double sockets in each, a...
  5. sythai

    Urrghh.. Customers!!

    Evening Chaps Been a while since I've been on here but in need of some advice please, if you don't mind. Would like to see what others would do? About to blow my top here!! And don't won't to go and say something and come to regret it. Completed an extension in Nov '14 : RCD mini CU installed...
  6. W

    Customers Know Best (really)

    Went out to look at a rewire, only to be told the garage is fine:6:
  7. Spoon

    Troublesome Customers Forum.

    I would just like to post this idea and maybe get some feedback from you. I have mentioned this in another post but I thought I'd just start a new one and see the feedback. Its in the Arms so the general public can't see it, but if the mod's want to move it to a better place then by all means...
  8. L

    EICR on a Sunday

    Working Sunday's suck! Let alone doing condition report for someone that thinks your waiting to find faults and rip them off! People out of the trade just don't get it do they! You point out things that are unsafe/dangerous and they look at you like it should be rectified in the price?? I'm...
  9. H

    customers

    A customer wants an extra socket installed in the living room. Carpets have been laid and they don't want them lifted. There is 1 double socket on the ring and an unfused spur to another double socket. They want minimal disruption and have suggested I run an extension lead clipped around the...
  10. H

    Customers not paying in full!!!

    I've had some trouble receiving full payment from a customer. I'm guessing many of you may have had issues like this before, if so, what's the best way to approach the situation? Feel like going round there and removing cables! Any help would be appreciated.
  11. D

    Best competent person scheme

    Hi guys, ive always been employed but I am thinking of going it alone this year. What do people think the best competent person scheme is to ensure compliance with part p. ive herd you have to of been trading for a year for the NIC and was wondering if others were cheaper or had less paperwork...
  12. M

    EICR 10% tested, rubber cables and passed?

    Hi Guys, Went to a customers house on Friday to fit some new light fittings ... Only to find rubber cables with no earths. when I informed the customer he explained that only recently it had an EICR and passed . On further investigation I discovered that a 16th edition consumer unit had been...
  13. A

    Stupid stupid stupud customers.

    ......
  14. B

    horstmann 80A timer for storage heater circuit

    Just looked at a domestic call out. Storage heaters have stopped working. Next to the consumer unit is a Horstmann 80A timer clock, you know the typical steam punk Bakelite. This looks burnt out. Any recommendations for a replacement. Not familiar with this type of circuit arrangement.
  15. K

    Bloody customers

    Why is it always sparks who get down graded. It's radiclous, train for so many years to work to a strict regulations and in the end we get asked can you change 1 double socket for me? I live 20 miles away. Can you do it for £10. Yeh sure darling I will definatly leave my missus and kids at home...
  16. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...
  17. M

    Difficult customers...

    In a chatty mood.... So just wondered if anyone had had any really difficult customers...Or the customer that calls you up to do the work and then they know better once you've arrived. Had one recently, Customer wants a downflow heater put in 2 of their bathrooms. Had a look around the property...
  18. T

    Calculating Payback and Yield for Private Customers

    Feed in Tariff and Export Tariff payments are Tax free. When calculating pay back does anyone take this into account? The payment is effectively what would have been received after tax was deducted had it been taxable. For a 20% tax payer, it means the payment is actually worth 25% more. For the...
  19. T

    check a trade is it worth it

    check a trade is it worth it? is it waste of 500 quid, do u have to bid on jobs or as you listed you get them, asgot person coming round next thursday to pressure sale to get us to join
  20. B

    How do you get customers?

    I am going to spam all the city with direct leaflets distribution, I also got one gumtree advert, but I dont think people will call from gumtree for a PAT Test;p Do u have any other ideas or methods? I want to visit all shops, hair stylists, letting agencies, hotels...

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