customers

  1. D

    Best competent person scheme

    Hi guys, ive always been employed but I am thinking of going it alone this year. What do people think the best competent person scheme is to ensure compliance with part p. ive herd you have to of been trading for a year for the NIC and was wondering if others were cheaper or had less paperwork...
  2. mattyevz

    EICR 10% tested, rubber cables and passed?

    Hi Guys, Went to a customers house on Friday to fit some new light fittings ... Only to find rubber cables with no earths. when I informed the customer he explained that only recently it had an EICR and passed . On further investigation I discovered that a 16th edition consumer unit had been...
  3. A

    Stupid stupid stupud customers.

    ......
  4. B

    horstmann 80A timer for storage heater circuit

    Just looked at a domestic call out. Storage heaters have stopped working. Next to the consumer unit is a Horstmann 80A timer clock, you know the typical steam punk Bakelite. This looks burnt out. Any recommendations for a replacement. Not familiar with this type of circuit arrangement.
  5. K

    Bloody customers

    Why is it always sparks who get down graded. It's radiclous, train for so many years to work to a strict regulations and in the end we get asked can you change 1 double socket for me? I live 20 miles away. Can you do it for £10. Yeh sure darling I will definatly leave my missus and kids at home...
  6. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...
  7. M

    Difficult customers...

    In a chatty mood.... So just wondered if anyone had had any really difficult customers...Or the customer that calls you up to do the work and then they know better once you've arrived. Had one recently, Customer wants a downflow heater put in 2 of their bathrooms. Had a look around the property...
  8. T

    check a trade is it worth it

    check a trade is it worth it? is it waste of 500 quid, do u have to bid on jobs or as you listed you get them, asgot person coming round next thursday to pressure sale to get us to join
  9. B

    How do you get customers?

    I am going to spam all the city with direct leaflets distribution, I also got one gumtree advert, but I dont think people will call from gumtree for a PAT Test;p Do u have any other ideas or methods? I want to visit all shops, hair stylists, letting agencies, hotels...
  10. applemac

    crap at customers house

    i must be getting old, when i was younger i could go ages without giving birth to a brown baby but why is it that a customer just won't leave the house and let me empty my busting bowls! must be all the good coffee purging it out! last week i was crowning for a mr whippy so i nipped in the bog...
  11. R

    Unhappy customers

    How many people have installed a new board for someone and the customer doesnt like it because of the tripping when they start using dodgy old portable drills mowers and when lamps blow etc.
  12. J

    Displaying prices on website and marketing literature.

    Just wondered what the general consensus is regarding making customers aware of your prices before they have even contacted you. I have looked a quite a few 'Electrican' websites and would have to say that the number that display costs/hourly rates, or any form of pricing for that matter, is...
  13. S

    Your method of handling non paying customers?

    I've always been partial to a bit of advice in this area across all trades, how do YOU sort out non paying customers? Say the work went well and as planned, as agreed before work starts but the customer decides this wasnt what he wanted for his m oney and refused to pay up, whats your methods...
  14. R

    Want to stop working with my hands and become a paper pusher

    Hi there having been in the electrical business since Jan 1980 I now want to stop the physical part and get into design etc. I have my C&G2400/2391/ 17th edition etc. Being self-employed I have some great customers but do not know how to make this change, as my customers will no longer have a...
  15. A

    I always get the stupid tight customers

    Priced a job Wednesday night existing fan in bathroom wasn't working properly. Said she needed a new fan. priced for an manrose 100t inline fan and new ducting etc and to install a new spot in bathroom £170. She allready had it done for £85!!!! Today!!! Materials are the best part of £70-80 and...
  16. F

    Legal rights to materials when customers don't pay?

    I hope someone can help. I've taken on a large project, new build oak frame house. Customer happy to pay deposit and then money at completion of first fix. Completion of second fix has been delayed as they've run out of money to complete parts of the building but a large part of the second...
  17. A

    Scratched a customers floor while working

    Hi guys in a bit of a dilemma here done loads of work for a kitchen fitter at a women's house. Kitchen rewire new cooker circuit. 14 spots etc. she decided she wanted all the sockets & switches changed to chrome. No problem. Until I get a call off the joiner saying I have scratched the wood...
  18. J

    how to get customers when your just starting out ?

    I am trying to get my business up and running, about 2 months ago i set up my website, listed my company on directory websites gumtree etc, try to drum up business but I have had about 3 phone calls and 2 jobs over 2 months, this may be normal for someone starting out, I am not expecting jobs to...
  19. D

    Board changes, customers and EIC's

    Evening..I just wanted a bit of advice on the procedure to follow with regards to consumer unit changes, advice to customers and how to fill in an EIC. I have recently changed a consumer unit and I informed the customer beforehand that there may be faults on the system when the cables are...
  20. J

    what customers should do before rewire ?

    what would you generally ask a customer do to prepare for us coming into rewire, i am in the middle of arranging for me to do a rewire the first one i have done on my own, things like moving furniture the kithchen, lifting carpets, laminate flooring ?

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