customers

  1. kevyn

    Debt collection from non paying customers..........

    Hi all, Has anyone had to deal with a debt collection company to get their money out of a customer? I am thinking about contacting one as a farmer (typical...) owes me over £900 for work carried out on his farm. He is already on his reminder which gives him another 14 days to cough up which...
  2. A

    are smart phones going to be a problem?

    been thinking of late about all these smart phones around and how everyone has one. seems to me that in the not to distant future we will spend more time on the phone checkign emails that doing the job and customers will email randomly during the day about where they want this and that forcing...
  3. F

    explaining to customers

    How do you explain earth bonding to customers? I tend to get blank stares or grumbles about its been like that for years why should I bother now!! Ideally I would like to have a fact sheet to present to customers so they can digest what I'm saying and back it up too, not creating none existent jobs.
  4. Paul.M

    Stupid customers

    I was in my local last week and a bloke approached me and asked if I was a sparky? Ya see I've got a small problem. Every time I get a shower all my lights go off unless I have the widow open but its getting too cold to do that now. Told him it needs looking at asap. He lives 5 mins away so off...
  5. La Poste

    Illegal gas fitters 'cost customers up to £100m a year'

    The cost of fixing botched work done by illegal gas fitters is costing customers up to £100m a year, according to the Gas Safe Register. It said 250,000 illegal jobs were carried out annually and one in five of those inspected are found to be immediately dangerous. BBC News -...
  6. S

    Keeping track of Customers

    Hi guys starting to get a few small jobs in know problem is keeping track of invoices, names,etc. Just was wondering if any of you have found any good software program to keep all this info in? so you can find it easy, IE some kind of database, thats already setup for our kind of work...
  7. B

    Customers

    I`ve noticed a few times now people refering to jobs that need rcd`s or isolation switches or cable upgrades installed and then falling back on "but the customer won`t pay for that or hasn`t asked for that". Surely at some point as electricians we have right to enforce things like this in line...
  8. R

    @ The self employed. How long to you persevere without much work

    Before you start looking for a full time job? And are there even any out there?
  9. H

    www.reco-mend.co.uk SCAM???

    Hi All, Received an sms text last night from reco-mend.co.uk offering unlimited work leads for £16 a month or your monthly fee back. Had a look at the site today. They want £29.99 annual fee plus £16 +vat to sign up. Had a look at the HTML for the site: no keywords or site description...
  10. D

    Sorry your customers got no earth, Call back later

    Had a customer today with no earth, TNS The part of the clamp which the cable connects to had come away. Phoned EDF finally got to speak to someone who then transferred me to a recorded message that said... "I'm sorry we are unable to help you at this time please phone back at a later date"...
  11. T

    Ever get the feeling customers think your out to rip them off?

    Hate it when you go to do a simple job and then somthing pops up and you go to tell the customer and they look at you blank. Like your making it up or tying to get more work out of them. :( Some times could do without the hassle of finding faults that need to be sorted out just too busy.
  12. A

    maximum demand, main fuse and tails

    Ok, installing a new cu, leaving old one in place. They currently have 60A main fuse. With the new demand added the total MD is now 86A. Do I just ring up the supplier and get them to change the fuse and meter tails to 25mm where needed. Can I then keep the 16mm out of the henley block to each...
  13. V

    customers......................................... .

    a customer calls to question the saftey of my installation.stable block. he states that he has had the work inspected by another contractor and it has been condemed.he will not disclose the name of said contractor or his findings. he states that i cannot remove my equipment(for free)as it now...
  14. A

    Sometimes i hate customers

    Had a bloke call me and ask for a socket and tv point on the wall so he could hang his tv on there. I quoted him £65 as it was all stud wall. ariel above room and socket to spur off of. Nice and simple. He called me today upset as his wife complained I did not hang the tv for them. the...
  15. S

    Stroppy Customer

    Went to look at a cu change today as arranged with the man of the house yesterday:) When i gets there his mrs and daughter are both in the open garage waiting for me,three boards ,one old E7 board and two rewirables. Looking at the cabling i would say about 25 /30 years old T & E. Checks...

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