BUSH FREESAT HD box KNOCKS ITSELF OFF!!

[Damon]

Hi,

I have had this box about 4 month now and it always without fail knocks itself off-without warning- but only when watching HD Channels, Its quite frustrating as the screen just goes blank and the only way to resolve this is to switch off at the plug and reboot.

Anyone else have this problem and know how to resolve it?

 

[Spudnik]

There are similar issues with early Sky HD boxes.

It was either the PSU that fried or the HDD that was on its way out.

 

[Damon]

Its just the standalone HD version no HDD included, Im gonna look up Bush customer service and give em a call, Argos wont touch it as its one of them " Excluded from the Moneyback Guarantee etc..." products.

 

[Spudnik]

Out of warranty?

 

[ian.settle1]

Its just the standalone HD version no HDD included, Im gonna look up Bush customer service and give em a call, Argos wont touch it as its one of them " Excluded from the Moneyback Guarantee etc..." products.

If it is defective then their " Excluded from the Moneyback Guarantee etc..." does not count, tell them if they do not replace it you are going to trading standards as they have sold you defective goods.

 

[ian.settle1]

Out of warranty?

He has only had it 4 months!

 

[Damon]

Well just spoke to BUSH customer service who said ARGOS have to take the box back and give me a replacement as its with them I have a 12 month warranty, No chance of a refund though just a replacement, All I gotta do now is just find my reciept.

 

[Graeme Harrold]

Not sure if the firmware is upgradeable, just make sure you have the latest version (if possible)

 

[malcolmsanford]

Well just spoke to BUSH customer service who said ARGOS have to take the box back and give me a replacement as its with them I have a 12 month warranty, No chance of a refund though just a replacement, All I gotta do now is just find my reciept.

If you can't find receipt don't let them fob you off as all you need is proof of purchase which could be bank or credit card statement. If cash ..hmmmmmmmmmm

 

[Damon]

Just took it back today and got a replacement, Watch this space coz if this breaks I want my money back!!