Discuss Cancelling customers in the Electrical Forum area at ElectriciansForums.net

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I think you meant to say plumber............

Any trade actually mate.
The TV is very good at making programs that show the cowboys of the trades. Get more viewers.
 
I have, in effect the same problem in the com /ind world. I may be booked in but the job cannot be done for whatever reason at the last minute. I have a list of Hospital jobs which i knock off whenever this happens, suggest forget it and the client, lol, move on
 
Any job over £100 I always put in writing via email and take a third deposit via card or BACS when booking it in.
Customers get told they pay a deposit to book my time in the diary or the job does not get booked in

I have lost one job in 15 years through this

I also put in the cooling off period guff in the quote as per legal requirments
 

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