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1shortcircuit
Congratulations:thumbsup
It's a tricky one regarding the money but these old folk are often disgusted when they offer a reward for services and you do not take it so I guess it would be rude not to.
At the end of the day, you have saved her life through your actions so a reward is most definitely deserved.
I think you've just earned yourself a few customers for life there and the word of mouth should do wonders for you in the future. Not only did you promptly resolve the issue but you saved a life too... Money cannot buy that sort of advertising:thumbsup
It's a tricky one regarding the money but these old folk are often disgusted when they offer a reward for services and you do not take it so I guess it would be rude not to.
At the end of the day, you have saved her life through your actions so a reward is most definitely deserved.
I think you've just earned yourself a few customers for life there and the word of mouth should do wonders for you in the future. Not only did you promptly resolve the issue but you saved a life too... Money cannot buy that sort of advertising:thumbsup