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Here in Scotland, if you have an eye-related problem the GP surgery will often refer you to an optician. Indeed, my optician is on some kind of register for just that purpose...seeing referrals from GPs. However, it is certainly quicker to pop into your local eye-care specialist as they have the equipment to look and diagnose, and let's face it, if you have a sudden concern over your vision you'd be better off going to an eye person that a GP. It is actually a policy here to send eye cases away from the GP surgery.
 
Nearly got banned by my GP. Rung up for an appointment. Told that there none available till two days later. Ok, can I make an appointment for that day please? No, you’ll have to ring up on the morning! Blew my top and threw a few f’s about the state of the health service.
 
Been going on for a few years now and this the heart of the then health secretary, Jeremy *unt’s territory. Still, we’ll all be having to pay a fortune for private health care soon when Nige and friends take control ;)
 
Receptionists are the same the world over.....

A 75-year-old man walked into a crowded waiting room and approached the desk.
The receptionist said, 'Yes sir, what are you seeing the doctor for today?'

'There's something wrong with my dick', he replied.
The receptionist became irritated and said, 'You shouldn't come into a crowded waiting room and say things like that.'
'Why not, you asked me what was wrong and I told you,' he said.
The receptionist replied; 'Now you've caused some embarrassment in this room full of people. You should have said there is something wrong with your ear or something, and discussed the problem further with the doctor in private.'
The man replied, 'You shouldn't ask people questions in a roomful of strangers if the answer could embarrass anyone.' He walked out, waited several minutes, and then re-entered.

The receptionist smiled smugly and asked, 'Yes?'
'There's something wrong with my ear,' he stated.
The receptionist nodded approvingly and smiled, knowing he had taken her advice.

'And what is wrong with your ear, sir?'
'I can't ---- out of it,' he replied.
 
Doctor's receptionists seem to be the worlds worst for getting ideas beyond what they are

Many years ago rang up for an appointment explained the problem and received a diagnosis from the receptionist, I then asked if the monkey could diagnose the problem why did I need to ask for an appointment with the organ grinder

My mum's doctors receptionists really need training in sensitivity, she was going on holiday and her prescription medicine would run out just before she got back there were 2 items on the prescription but my 80 year old mother was told they would only give a repeat prescription for 1 item as if she got the other one she could take an overdose. I went down a couple of days later to sort it out with the numeric and mathematically challenged receptionist who really couldn't get her head around the fact that a 28 day prescription will not last 30 or 31 days all I got was the last prescription was issued on the fourth so the repeat will be issued on the fourth of the following month because it was a monthly prescription when I asked how many February's are there in a year I got accused of being abusive and aggressive while still being perfectly civil I suggested she got the practice manager to the front desk as I wanted to make a formal complaint only to be told that she was based at another surgery, eventually one of the back office staff that had overheard the conversation getting louder came out and sorted out the problem that shouldn't have been
 
Standard practice @UNG they bait you into losing your rag so they can claim you are being aggressive and end the conversation and cover up they inadequacies.....I like to stay calm and see them squirm and stretch the reason for my aggressiveness to the point of absurdity.....
 
That's my point didn't lose my rag I raised my voice a bit for the benefit of the audience in the waiting room she was losing the argument and took the easiest option of unjustly using the abusive and aggressive cop out because I was belittling her education and intelligence or lack of it
 
I used to think the docs receptionists were over inflated egomaniacs.....BUT - I am referring to my local GP's surgery here - They get tons of "I have a spot up my nose, I have a sore throat, I have a readily transmittable cold". These are NOT GP problems, They do NOT require GP diagnosis nor referral in the 1st instance to a consultant.
The GP's who say "Why didn't you come earlier - nasty receptionist" are just cowards who have actually TOLD the receptionists that they MUST triage appointments and that is now a major part of their job. Don't want to tell them what's wrong ? Fine wait 3-4 weeks for your appointment. Tell them you have chest pains and you will be seen asap....That is what happens at our local surgery now. Different sections all together for sick notes and doctors letters.
Unless you all want doctors sitting in reception OR you all want to pay 50% tax on all earnings then you get what you pay for imho. Local private GP will see you same day even if it's just a broken fingernail......as long as you pay.
 
our GP surgery operates a triage system, but the decision is made by a qualified triage nurse who decides if you need an appointment same day/ next week/or go to the local pharmacy for some aspirin. works well.
 
Got a problem with my right eye, like someone has chucked a bag of sand in my face, so goes to book an appointment, receptionist asks me what the problem is, tell her and the answer was best if you try some over the counter remedies first, so looking at all the deadbeats sitting in the waiting room, I think OK I'll do just that.
Two weeks later still the same, so books an appointment with the GP a Chinese Guy very nice, seen him before, he has two Students with him, "did I mind ?" of course not 45 mins later I come out with a diagnosis "Conjunctivitis" 3 prescriptions, and why didn't I come sooner, makes you wonder, or it did me. Rant over.
Were you silly enough to look into someone welding?

I learnt that the hard way at age 15.

I also notice when I get out of work and go the dentist, it is always full of Eastern Europeans, none of whom actually have to pay because they don't work.

I of course always have to pay even though I pay more in tax than these people.
 
Were you silly enough to look into someone welding?

I learnt that the hard way at age 15.

I also notice when I get out of work and go the dentist, it is always full of Eastern Europeans, none of whom actually have to pay because they don't work.

I of course always have to pay even though I pay more in tax than these people.
No mate, and yes it it aint the Eastern Folk, it's Folk on colourful clothing
Better stop there.
 
you mean this guy?
General Practitioners Receptionistsm don't you just love em? 1563106831809 - EletriciansForums.net
 
with 5 snot -nosed kids all under 7?
 
No mate, and yes it it aint the Eastern Folk, it's Folk on colourful clothing
Better stop there.
It's not so bad.

The company I work took us in for a presentation last week, apparently we now have private health insurance, we have a certain budget each year and 24/7 access to a video chat with a GP, claim back dentist and optician costs.

We can also skip the queue to get mri scans and that. This thread has just reminded me that I must formally sign up for it.
 

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