PIRform renewal!

[Octopus]

So today I went to renew my PIRform subscription for another year and I was somewhat perplexed to see that they have associated my licence with being an Elecsa member (which I am) and are asking for my registration number and won't release a new licence until they have verified my membership.

No I'm a little troubled by this as I bought the "general" version direct from PIRForm at Elex at Sandown Park which allows me to add or change logo's to suit myself.

So why have they done this I ask?

Anyone got any ideas? Had the same issue?

In the meantime I've sent them the following email:

"3 years ago at Elex in Sandown I purchased the "general" version of PIRform and in general I've been very happy with the software.

However, when I went to renew today you seem to have associated my renewal with my Elecsa scheme membership. I am somewhat perplexed as to why you have done this? I bought the "general" version of your software so that I would be able to add or change my logo and my chosen scheme membership as it suited me.

So why is there now a question about scheme membership? As far as I'm concerned this is nothing to do with PIRform.

I do note that I can say I'm not a member of either scheme, and if I select this option what are the ramifications?

Thanks in anticipation of a prompt response"


Could get interesting

 

[sparkdog]

Mine has expired also and I am ELECSA.Will let you know when i have had a look.

 

[Richard Burns]

I am fairly sure when I went to a presentation about PIR form and they specifically stated that they were not affiliated with Elecsa, although they were working closely with them, and that they would NOT provide any specifically designed forms for a particular scheme.

I would also query how they made the link between a PIR form customer and an Elecsa member since this would have to be done on a deliberate data merging basis unless Elecsa were sending them your personal data.