Sky Tv gone down and no signal at all

[Steviecuk]

Hi. I moved into a property last year and have sky here using their existing dish and wiring. I noticed a few months back that I was only receiving signal on one of the channels and after inspecting the cable that runs through the garage and then into the living room one of the cables had a nick in it. Wasn't too much of a problem as the other one was working and was planning on running new coaxial shotgun at some point.

Now whoever I am getting no signal from either. The only thing that has changed is that some pigeons had nested behind the dish which have now left and I removed the next. However still 0 signal. I then ran a single length of new coaxial from all four different ports on the sky dish to my sky box and none of them picked up a signal.

Can anyone point me in the direction of what might be the problem? I don't know much about sky dishes but does the bit on the end ever fail? (I'm guessing its called a receiver of something. The part that catches the signal bouncing off the dish.)

Thanks.

 

[Strima]

Could be a duff LNB.

 

[Steviecuk]

Can they be replaced by a DIYer?

 

[The Ghost]

Get sky to sort it!

 

[snowhead]

Yes the LNB's fail
The pidgeons, or you could have moved the dish out of alignment, it doesn't take much.

You need a signal test meter;
SF-9501 Digital Satellite Signal Tester Level Meter Finder With LCD Display BS | eBay - http://www.ebay.co.uk/itm/SF-9501-Digital-Satellite-Signal-Tester-Level-Meter-Finder-With-LCD-Display-BS-/192038320949?hash=item2cb6603b35:g:CRUAAOSw5cNYHahp

 

[mhar]

A straightfoward swap is easy enough, especially at this time of year when the plastic LNB holder is quite malleable. However, if you are changing make or style of LNB the focal point may be slightly different in which case a signal strength meter would be necessary.

On older dishes the LNB holder used to have to be inserted into the feedarm, the newer ones fit over the feedarm so make sure you get the correct holder

 

[Sparky_marky2]

Assuming you're paying for your SKY services give them a call to come out.

 

[Octopus]

^^ and ask for a discount as you haven't been receiving the service you have paid for ....

 

[Steviecuk]

I'm gonna pick up a satellite tester tomorrow from screwfix. Where's the best place for LNBs? Ideally I want a shop so I can take the old one in to match.

SKy will wanna charge me an engineers fee.

 

[FatAlan]

Give Sky a call and tell them you'll cancel your subscription. They usually work quite hard to keep their customers. Managed to get my subscription down from about £80 a month to £6 when I tried to cancel after ditching Sky Sports. I'd be interested to know what their policy would be if your Sky box fails out of warranty and they try and charge for a replacement?

 

[PEG]

Never bothered with the Sky job...rather read a book,but they must be earning plenty as most "sports fans" i speak to,have hooky boxes and snide decoders,all fitted and fixed,by ex or current employees of said Co.