City and guilds are useless!

[Sparksaflyin]

Does anyone know how to go about complaining to city and guilds? Anyone had terrible service from them like myself??

 

[Sparksaflyin]

I have always recieved my City and Guilds certificates from the training center or college I have attended, dont ever recall them sending me my certs directly to myself.

That’s 7-10 days to send them to my training provider, who said they would phone me so I could go pick them up

 

[Deleted member 26818]

Just had to wait over 3 months for a certificate from CITB, which should have taken 6 weeks.

 

[Sparksaflyin]

Just had to wait over 3 months for a certificate from CITB, which should have taken 6 weeks.

Ridiculous mate. If they hadn’t said it’d be so quick then it wouldn’t bother me as much as it is. As far as I’m concerned if you say something then you stick to it and make sure you follow it through.

 

[Wilko]

Supposedly the testing centre I did it with have access to the e-certs but they’re telling me they don’t! I smell a wind up and to be fair it’s working!

I was going to say - it will only come if your test centre are paid up and have confirmed their end. Call them every day. Tell them you need it for a job. Mine have all taken a couple of weeks to arrive.

 

[Sparksaflyin]

I was going to say - it will only come if your test centre are paid up and have confirmed their end. Call them every day. Tell them you need it for a job. Mine have all taken a couple of weeks to arrive.

Been calling them daily mate but it’s doing nothing but pi****g both parties off! Seem to be getting nowhere fast while banishing my head against a brick wall

 

[Pete999]

Been calling them daily mate but it’s doing nothing but pi****g both parties off! Seem to be getting nowhere fast while banishing my head against a brick wall

Bashing my head,I guess is what you mean?

 

[Sparksaflyin]

Yes mate! Well spotted! Very attentive!

 

[Dillb]

Why are you on such a rush to receive it? I got my 2391 results within about 4-6 weeks of the exam and waited quite a but longer for the certificate.

 

[Deleted member 26818]

Why are you on such a rush to receive it? I got my 2391 results within about 4-6 weeks of the exam and waited quite a but longer for the certificate.

Because they told him 7 to 10 days and he needs the certificate for work.

 

[Sparksaflyin]

Because they told him 7 to 10 days and he needs the certificate for work.

This! And more specifically for the reasons I explained earlier in the post

 

[Squid]

yes he could by carrier pigeon it could take 6 weeks .via Paris .London new York .

Everybody loves pop music.......

 

[Midwest]

I have just sat the 18th edition exam and was told the certificate will arrive at my address in no more than 3 weeks.

You sure you passed

 

[Ian1981]

You sure you passed

Unless it was all a beautiful dream!?

 

[Midwest]

Unless it was all a beautiful dream!?

Can you send me the answers

 

[Ian1981]

Can you send me the answers

A,A,D,C,D...........
I’ve heard rumours it’s random questions regarding the order but my exam followed other editions in that the questions where in order of the parts of the book.
50 minutes I was done.

 

[Midwest]

A,A,D,C,D...........
I’ve heard rumours it’s random questions regarding the order but my exam followed other editions in that the questions where in order of the parts of the book.
50 minutes I was done.

----, I always thought he answer was C

 

[Edtwozeronine]

I've been almost onto my next year of college waiting for certificates to come. I can't believe they've quoted 7-10 days, do they mean weeks?

 

[Spoon]

do they mean weeks

Maybe 'months'....

 

[Sparksaflyin]

I've been almost onto my next year of college waiting for certificates to come. I can't believe they've quoted 7-10 days, do they mean weeks?

No they definitely meant days. I made a point of getting the date for this very reason

 

[ruston]

****, I always thought he answer was C

Or wait and C.

As others have posted six weeks seems to be on par with my experiences after notification of results from the local college.

 

[Sparksaflyin]

Yes and mine but after being told 10 days I would expect 10 days

 

[Deleted account]

Took 4 months to get my 2396 cert. It arrived Monday.

Normal for city and guilds in my experience.

 

[rolyberkin]

Anyone with access to the C&G system can print you off a copy of your result, just not the certificate.

 

[Sparksaflyin]

Anyone with access to the C&G system can print you off a copy of your result, just not the certificate.

I know mate that’s what I’m being told, but my training provider are not playing ball either. Hence why it’s so frustrating. Both sides are not being cooperative in the slightest.

 

[Dillb]

I know mate that’s what I’m being told, but my training provider are not playing ball either. Hence why it’s so frustrating. Both sides are not being cooperative in the slightest.

I take it you have had your confirmation of your pass? Surely that will suffice as provisional proof until you get your certificate?

 

[Sparksaflyin]

Yes I’ve had my confirmation of a pass. If that were the case I wouldn’t be on here complaining

 

[Sparksaflyin]

If you read the previous posts then you will see my reason for this

 

[Dillb]

Yes I’ve had my confirmation of a pass. If that were the case I wouldn’t be on here complaining

Well as I said, will they not accept that as provisional confirmation?

 

[Sparksaflyin]

Well as I said, will they not accept that as provisional confirmation?

No mate. As I said if that were the case I wouldn’t be on here complaining

 

[Dillb]

No mate. As I said if that were the case I wouldn’t be on here complaining

Thats awful, maybe its a blessing in disguise if they cant see you have passed it but just waiting for a certificate which tells them exactly the same thing.