W

woko

Hi all, need a little advise. I completed a job yesterday small domestic, two LED outside lights.
We agreed white lights but I turned up with black. I apologised and offered to changed them. After several text messages with his partner he decided if i offered him a discount then I would fit the black ones.
After this he kept chatting, in an out of the garage where I was working. I noticed his speech became slurred and he became irrational and was talking rubbish. I finished and he came to pay me. He tried to give me a lot less than I'd asked for he then gave me the rest reluctantly. Then he started trying to give me a hug. I wanted to get out of there ASAP.
Later that evening he sent me a garbled text message about a cable being untidy and his partner wanted white lights. I've offered to go back and sort the cable and told him I can't take the lights back because they've been fitted and he will have to pay for replacements as we agreed I'd fit black one at a reduced rate.
I'm not happy going back to be honest . I don't think I should have to put up with that behaviour, he was at home but I was at work. He made me feel extremely uneasy.
Any similar stories? Any advise? I've thought about contacting napit to get them on side.
 
witch.jpg

And here we have it!!!!!!
 
It could have been that all the customer thought he had to do was be there, and was free to while away the time with a few drinks - he may not have been expecting to have to stay sober enough to renegotiate the deal due to the wrong colour lights turning up.

Dealing with colourful characters and working in people's homes in various states is what a domestic installer does - it's part of the job. A large part of the job. I've worked with the general public before, again in various states. I choose not to do it now.
 

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drunk customer
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woko,
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spud4dd,
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