I remember when I took my exam for 2391 back in March 2005 come June I kept ringing the college to find out my results. Finally got told by the exam department that I had passed and the certificates would be sent to the campus where I took the exam and should be there in a couple of days.
Went down couple of days later for certificate only to be told there was not one for me, asked why she said she did not know, went and got a the accompanying sheet with the certs and asked did I know any persons on the list to which I said yes but he was on the other course to me.
When looking at it closer the people who had passed on my course there was only had one pass next to our names where the other course had two passes when asked by lady did I know why I said the was a practical and theory exam for the cert, turns out there was no results for our practical exam part.
I finally got my certificate in August when I asked what had happend it turned out that the lecturer had marked the practical part and put them on the desk of another person who was supposed to verify that they where correct but turns out they had been filed away by some prat instead.
Needless to say my language was a bit choice on finding this out.