Alex Young
DIY
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Hi Guys,
I hope somebody has an answer or a recommendation for another system.
I’ve had a Nest heat link and . As you may know there have been issues with the 2nd gen thermostat. I’ve been in touch with google support but my unit was 2 years 3 months old so no warranty replacement available. The thermostat has stopped connecting to the heat link via WiFi ( I’ve read it might be a software issue). I have to say Google support were useless. My heat link still works and the 2nd gen unit still connects to it via Bluetooth but I no longer have a WiFi connection via Alexa etc. I have lost faith in Google Nest. My question. Is there another thermostat that would connect to the heat link via WiFi or do I need to replace both units to have a workable WiFi system? Any recommendations? I don’t want to try a 3rd gen or nest e- thermostat unless there are no other options. What’s my best way forward? Thanks Alex
I hope somebody has an answer or a recommendation for another system.
I’ve had a Nest heat link and . As you may know there have been issues with the 2nd gen thermostat. I’ve been in touch with google support but my unit was 2 years 3 months old so no warranty replacement available. The thermostat has stopped connecting to the heat link via WiFi ( I’ve read it might be a software issue). I have to say Google support were useless. My heat link still works and the 2nd gen unit still connects to it via Bluetooth but I no longer have a WiFi connection via Alexa etc. I have lost faith in Google Nest. My question. Is there another thermostat that would connect to the heat link via WiFi or do I need to replace both units to have a workable WiFi system? Any recommendations? I don’t want to try a 3rd gen or nest e- thermostat unless there are no other options. What’s my best way forward? Thanks Alex