Smart meters problems

[slacky1230]

Hey guys

Looking for abit advice regarding my electricity meter.

My energy company came today to install my smart meter. Basically they said they can't install it as at the cut out there's one natural going to the meter then from the cut out up to the board.

The chap said he can't change it to the smart meter as it requires 4 cables. Personally I can't see why that would matter as the lives go in and out.

Any one have any idea how the smart meters work?

Thanks

 

[Pete999]

Hey guys

Looking for abit advice regarding my electricity meter.

My energy company came today to install my smart meter. Basically they said they can't install it as at the cut out there's one natural going to the meter then from the cut out up to the board.

The chap said he can't change it to the smart meter as it requires 4 cables. Personally I can't see why that would matter as the lives go in and out.

Any one have any idea how the smart meters work?

Thanks

Can you post a piccy Slacky?

 

[Midwest]

Can you rephrase Slacky?

 

[FatAlan]

Sounds like a blessing in disguise.

 

[slacky1230]

I'll try rephrase English ain't my strong point lol

At my meter in my house I've got 2 lives and 1 natural. One live goes to my fuse board and the other to the cut out. The natural goes from the cut out to the meter.

Then from the cut out another natural goes to my fuse board.

So the meter has only 3 cables at it from that 4. In and out both live and natural.

 

[telectrix]

why would you want a big brother spy meter anyway?

 

[telectrix]

makes no sense without a pic.

 

[DPG]

I can't picture this, unless there's some sort of bypass going on. Why would there be a separate live straight to your consumer unit? Definitely need to get your camera out. Or sketch it - 'can yer tell what it is yet?' LOL

 

[Octopus]

I would recommend you cancel the installation of the smart meter

 

[slacky1230]

I'll take pictures when I get in

 

[slacky1230]

Tried doing a rough drawing see if you get the idea

 

[Octopus]

A photo of the actual set up would be better...

 

[DPG]

Wonder why the neutral goes straight to the CU.

 

[Octopus]

^^ we can wonder, but a photo would help!

 

[davesparks]

You don't see it often but This is not entirely unheard of.
It makes no difference to a standard meter as the neutral is a solid block and the meter only measures in the live. I can't imagine that a smart meter would be any different, I think it more likely that the meter monkey just doesn't understand the basics of electricity.

 

[davesparks]

I can't picture this, unless there's some sort of bypass going on. Why would there be a separate live straight to your consumer unit? Definitely need to get your camera out. Or sketch it - 'can yer tell what it is yet?' LOL

There's not a separate live to the CU. the neutral has been taken from the cutout directly to the CU and not from the meter to the CU. it makes difference at all to the metering of the supply.

 

[7029 dave]

Seen it loads of times on Heritage metering, some idiots sometimes stick the N of the customers side into cutout, or N block .I just bung up T3 on meter, makes no difference.

 

[Octopus]

There's not a separate love to the CU. the neutral has been taken from the cutout directly to the CU and not from the meter to the CU. it makes difference at all to the metering of the supply.

??????

 

[davesparks]

??????

Live

 

[westward10]

Maybe the smart meter fitter has a picture of a meter set up and this didn't match his/her picture so the smart thing to do was not to touch anything.