shaver socket tripping rcd

[beatboaby924y]

Hi guys wondering if you could help with problem I've got?

I wired a shaver socket off of a new lighting circuit in a loft conversion I recently carried out. Everything was fine when I tested the circuit (removed the shaver socket when testing) and the results were expected and within limits however the customers reporting to me that when he plugs in his toothbrush/razor it trips the rcd. I thought at first maybe there was a problem with the equipments he's plugging in but he tells me that when he plugs into a normal socket with a adapter it works fine and doesn't trip the rcd.

I've not been out to look at it yet but was going to try a different shaver socket I case the one I fitted was faulty but think that's doubt full. Has anyone any ideas?

I think the plasterer has been disconnecting then reconnected downlights and switches since I finished after doing some plastering. Hoping this isn't causing the problem.

Thanks in advance.

 

[telectrix]

if a plasterer has been round it, could be anything from a nailed cable to a N-E reversal if he's been messing with connections.

 

[GLENNSPARK]

if its the plasterers handywork....then remedials are on top....if the client starts moanin...then point `em in the direction of old paddlebuckit...

 

[Deleted member 26818]

Earth and neutral swopped, or a faulty shaver socket, the isolated supply is no longer isolated.

 

[sparkless]

sounds like the plasterer to me

 

[KAS1]

Why even ask this question without investigating, wouldn't you be better asking something if you have checked out everything first and are still stuck?

 

[Octopus]

Remove the fixing screws and see if it still does it.

 

[KAS1]

With what shall he use to remove the screws lol

 

[KAS1]

Do you mean leave it there hanging from the wires when its still live ???

 

[Octopus]

Do you mean leave it there hanging from the wires when its still live ???

No numpty, remove the screws to eliminate a fixing screw cutting in to the neutral!

 

[sparkless]

just go and have a look at it

 

[KAS1]

No numpty, remove the screws to eliminate a fixing screw cutting in to the neutral!

Sorry numpty but with most of these questions and answers I see on here you have to make yourself clear, usually if the neutral had an earth fault the RCD would trip all the time not just when he uses the socket.

 

[beatboaby924y]

That's really helpful, thanks.

 

[KAS1]

I wonder what the customers would think if they knew people were asking for help sorting out electrical problems of a shaver socket on a forum lol

- - - Updated - - -

Are you for real lol

That's really helpful, thanks.

 

[beatboaby924y]

Why even ask this question without investigating, wouldn't you be better asking something if you have checked out everything first and are still stuck?

Why even take the time to write that comment? You like a few others on this site really bring it down and annoy genuine guys like me thats just asking for anothers advice experience or opinion. If you don't know, care or don't want to help then just keep your unhelpfull comments to yourself.

I'm asking a question before I go to replace the shavers socket incase that's not the problem and so I have maybe someone else's experience of a similar problem they had.