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  1. Lou

    Cornwall Electrics

    At Cornwall Electrics we pride ourselves on an efficient and friendly service, and strive to achieve 100% customer satisfaction. We have the knowledge and experience to provide a comprehensive electrical service. We have high standards and offer excellent value for money on every job that we...
  2. N

    Overhead tns

    Hi guys, Went to see a property today. Just wanted to clarify the supply type with you. I believe it's overhead tns but others have told customer it's overhead tt. Could you share your thoughts? There are 3 incoming cables that come from above the house and run down into the suppliers...
    • Nickj
    • Thread
    • cables change customer overhead supplying
    • Replies: 20
    • Forum: UK Electrical Forum
  3. leep82

    Main earth and bonding issues

    So today i go to a job to remove 3 x dual sockets, 1 x light switch and 1 x light fitting from a bedroom that the customer is converting into a bathroom, so that the plasterer can get in and make a start. As i will be returning to do the job i took a look at the mains and checked out the...
  4. Ib≤In≤Iz

    Nice gift from a customer

    I was fitting some downlights in a kitchen this week & spotted this in the garage, after the customer paid me he said "you can also take that avo home with you if you like it" Will be very usefull in the future :)
  5. L

    smoke alarms

    Ive got a new extension to wire up. My question is, do I need to encoporate mains fed smoke alarms into both story's of the extension? The customer says it required for the building regs. Thanks guys
  6. M

    Certifying existing works

    Hi, I was called to a job where the customer asked me to undertake an EICR and Boiler safety check (Yes, I am gas safe registered as well). When I arrived I found a fairly new boiler and a 17th ed Split load CU (not AMD 3 standard), I questioned why he wanted it all tested as it was all fairly...
    • markadams
    • Thread
    • customer existing installation party works
    • Replies: 29
    • Forum: UK Electrical Forum
  7. Soulsurfer

    Collingwood ground lights

    Anyone ever put in any of their lights such as the GL016's they look like they're wired in series through the joint boxes but just trying to work out if any old adaptable IP rated boxes could be used rather than buying collingwood own made JB2's or JB4's at a higher cost. Customer had some...
  8. H

    Faulty light, do I charge customer to replace

    Hi, I installed a security light 8mths ago, customer has informed me the light is only partially working. Customer wants a replacement or upgrade and he will pay cost of upgraded fitting. Where do I stand with this regards it being a manufactures Defect and not a fault of my installation...
    • Happygrumpysparks
    • Thread
    • charge customer customers faulty light replace supplied supplier
    • Replies: 31
    • Forum: UK Electrical Forum
  9. M

    Dishwasher repair garage submain

    just had a customer in the phone saying that an engineer refused to work on her broken dishwasher because of a failed earth loop test and no rcd being present The setup is as follows Tt supply From the House consumer unit a 10mm twin and earth runs through the house buried in the wall...
  10. J

    customers challenging cost after agreeing to quote- then adding extras

    Got myself a cheeky little customer (after doing a quick google on them- appears to be an ex accountant- surprisingly! so jobs a large kit+diner extension and existing consumer unit change. originally quote was for 1st fix materials+labor, 2nd fix labor and only mats like c/u, heat det etc- but...
    • J.C.E
    • Thread
    • adding after cost customer customers price quote
    • Replies: 8
    • Forum: Electrician Talk
  11. C

    Which certificate for a new CCU?

    I'm newly registered and still gaining experience. Have successfully posted on here recently. A client has asked me to fit a new consumer unit for them. I presumed I would also need to do a full visual inspection including testing (within limitations) of their existing circuits. I am unsure...
  12. G

    Not a good weekend.

    Gets a phone call from my best customer Friday night, All site as gone Down no power anywhere, so after going through a few things on the phone it becomes clear it's the HV side, so told him to call western power who roll up at about 7pm that night , yeah deffo HV but not our side you will have...
    • GMES
    • Thread
    • attach customer night phone until weekend
    • Replies: 11
    • Forum: Electrician Talk
  13. telectrix

    screwfux

    OK, job on at present. customer buying some of materials. wants 16 old eyeball lights replaced with LED. i sourced the downlight adaptors no problem. then we come to the dimmers.i told him the get the nearest brushed steel dimmers to match, so ..... screwfix.. varilight modules facepates and...
  14. L

    Supplier INstalling New Meter

    Hi, I have been asked to test a property as the meter has been ripped out by the previous tenants and the supplier need dead test results before they install a new meter, Has anyone done this for a supplier and do they need a condition report or just a schedule of test results? Ive tried...
    • liam b
    • Thread
    • customer installing meter new results supplier testing
    • Replies: 3
    • Forum: UK Electrical Forum
  15. G

    How much would you charge in London

    Hi all, I was called out at 2100 on a Sunday, in the greater London area and tbh I have no idea how much to charge so am looking for some guidance please. It was fault finding a lighting circuit (lights in the extension would not work) and at the time I did not want to leave my house lol so I...
    • Gringoking88
    • Thread
    • charge customer electricians london in london london problem trainee
    • Replies: 26
    • Forum: UK Electrical Forum
  16. T

    How would you advise customer

    You are asked to check the condition of a lighting circuit. You find on IR 4.5 Mohms on L-E. Assuming fittings were ok, i.e. not damaged/serviceable and all other tests meet regs. Would you A: Recommend a rewire of the lighting as it is not "fit for purpose" B: Advise customer everything is fine...
  17. C

    Hello :)

    Good evening all, I no electrician and I don't pretend to be I used to work as a chef mainly two rosette restaurants until I was diagnosed with a stage 2 brain stem tumour and for the passed year been having radiotherapy and chemotherapy treatment about five months ago bought a two bed mid...
    • CluelessCustomerneedsHELP
    • Thread
    • after customer hello threads
    • Replies: 1
    • Forum: The Welcome Forum
  18. C

    Just a fellow customer after a little advice

    Hi all, I have recently bought a two bed mid terrace Victorian house with a loft room the house is over three floors with a small kitchen and two reception rooms down stairs bathroom upstairs and a double and single room on the next floor and a loft room which we wanted to turn into and extra...
    • CluelessCustomerneedsHELP
    • Thread
    • advice after customer little need help
    • Replies: 15
    • Forum: UK Electrical Forum
  19. S

    MCS Commissioning date - amended?

    Hi, Can anyone tell me if they have ever applied to MCS to have a commissioning date amended? I need to alter the date of a Certificate for a system commissioned earlier in the year and it just needs changed by a few days. Has anyone done this before? Is it straightforward? What "excuse" did...
  20. telectrix

    Too Expensive?

    just been knocked back with an order cancelled as too expensive. wanted some opinions on my quote, all except the IP sockets just swapping accessories: customer wanted 15 x double sockets, 8 x 1 gang light switches, 4 x 2 gang light switches, 4 gang grid with engraved switches, 1 pull switch...

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