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Discuss Arhhh - Megger MFt 1721 err 23 in the Electrical Tools and Products area at ElectriciansForums.net

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Loki

Trainee Access
Hi all,

Went to do Zs testing & my Megger 1721 showed err 23.
Voltage, Ohms & IR etc all work fine.
All worked last week - typical.

Just tried calling Megger tech support in Dover but it just rang, so Ive raised a warranty repair.

First thing I did was change batteries & leads & also reset back to factory settings. Firmware is 2.11

Bought it off ebay on the 6th Feb 2017 & registered it with Megger straight away.

Here's hoping they will repair it under warranty.

Michael
 

Loki

Trainee Access
Just had a reply back from Megger saying that the code means internal component failure. MFT has 3 year warranty which is good.
Anyone recommend an approved repair?
Also I'll get calibration done while its away.


Thanks

Michael
 

Loki

Trainee Access
Well my Meggers been repaired under warranty which is great & quickly too.
I did ask for it to be calibrated whilst it was there, accepting that I would get charged £69 +vat.

On Meggers paperwork that came back it says its been repaired, firmware upgraded & recalibrated. Unit has a service/calibrated sticker for 14/02/18

I don't seem to have an invoice for the calibration?
Am I lucky enough to get a free calibration due to the repair? here's hoping lol.


Michael
 

Strima

Electrician's Arms
After a repair the item will have to be calibrated, as this is warranty work I would expect it to be FOC.
 
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