Bulb placed into special administration - What now?

Bulb Energy, which started in 2015 and was one of the first providers to offer renewable energy at affordable rates, has gone into special administration due to the spike in wholesale prices.

This means that for now the insolvent company is continuing to run as normal whilst administrators are brought in and the company sold at the appropriate time - if it can be. Customers will be transferred to another provider.

Is it better to go with a bigger supplier or a smaller one at the moment? Should Bulb customers shop around or wait and see what happens?

Have you got any advice for forum members affected by this and the collapse of other energy firms?

 

[Admin]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

 

[snowhead]

Bulb customers should stick with Bulb for now.
The tariff they are on will be better than any they can get as a new customer elsewhere.
It may take a while to sort out so there could be a fair saving for them for now.

Previously on transfers to larger suppliers when a small company goes bust, the new supplier honours the existing rate until it finishes, I doubt that will happen now.

Also I doubt there are any small suppliers left and if there are I doubt they will be taking on new customers at cheap rates, they've go to allow for yet further wholesale energy price increases.

I'm with SHELL.

I was previously with Robin Hood Energy, owned by Nottingham City Council, they went into admin before price rises affected the market.
British Gas bought the customer list and took over the accounts at the previous rates.
I got out as fast as I could as I knew all B-G would be doing would be trying to sell me;
A New Boiler,
A maintenance contract for my existing boiler,
Home breakdown insurance,
And any of the other products that they actually make money on.

And they did try.
They also messed up the transfer, so much that they couldn't take payment and I couldn't get into my energy account.

 

[pirate]

I'm with Bulb. I had a couple of teething problems with them at first, but it was easy to contact them and their customer service is very good...or at least that was my experience. Once i had explained my problem they sorted it out immediately and I've been happy with them ever since.
They email me on the 12th of each month to allow me to send an actual reading and they use my reading to generate (see what I did there?) my bill. I have built up a fair amount of credit, but as we move into Winter I'm ok with that. I will not shop around just yet, rather wait and see what happens.

 

[Carolann Mcfadyen]

I’m with octopus energy, so far not heard any bad news fingers X

 

[Jymbob]

I'm with Octopus. They're great. In fact, they're one of the few suppliers at the moment who if you go to try to switch will actually suggest you're probably better off financially staying put right now. I really get the feeling that they want to provide a service, rather than just take my money for a thing they know I need. I'm on one of their Octopus Go tariffs, which is basically Smart Meter controlled Economy 7 - for a few hours overnight my kwh price is 5p, so that's when we run the dishwasher, charge the car, etc.

The £50 each "refer a friend" incentive is a nice bonus (I think I've saved £250 now), but I'd probably refer my friends even without it, to be honest.

 

[Megawatt]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

My energy company is Duke Energy in North Carolina

 

[DanShepherd]

Octopus - no comparison to the rest IMO they're leagues ahead.

 

[dawesy72]

Octopus energy here
Fingers crossed they keep going.

 

[Sparky83]

We’re with Utilita… been with them 6 years now and not had any issues with them so far.

 

[littlespark]

I’m with British Gas and have been for some time.
Last months payments have shot up thanks to our hot tub, so I will be shopping around when the prices settle.

 

[Huddsy]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

We are with octopus now to take advantage of their overnight reduced energy to charge up the solar batteries not had any issues so far

 

[Clive P]

I was with Avro, waiting at present to be transferred to Octopus.

 

[Sapper]

Another with octopus here. Hearing about all this made my toes curl so keeping my fingers crossed.

 

[Shannn]

Was with igloo - administration moved to EDF

 

[deltay]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

Scottish Power

 

[ketchcat]

Was with Avro now been moved to Octopus.

 

[Peter Wilson]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

SHELL Energy

 

[telectrix]

Which energy firm are you with? Perhaps it's worth doing a poll for this to see what firm electricians and plumbers are with.

plumbers will all be with Bypass Energy plc.

 

[pc1966]

I'm on SSE, though got letters recently saying it will be Ovo or something (same rates).