City and guilds are useless!

[Sparksaflyin]

Does anyone know how to go about complaining to city and guilds? Anyone had terrible service from them like myself??

 

[Squid]

yes he could by carrier pigeon it could take 6 weeks .via Paris .London new York .

Everybody loves pop music.......

 

[Midwest]

I have just sat the 18th edition exam and was told the certificate will arrive at my address in no more than 3 weeks.

You sure you passed

 

[Ian1981]

You sure you passed

Unless it was all a beautiful dream!?

 

[Midwest]

Unless it was all a beautiful dream!?

Can you send me the answers

 

[Ian1981]

Can you send me the answers

A,A,D,C,D...........
I’ve heard rumours it’s random questions regarding the order but my exam followed other editions in that the questions where in order of the parts of the book.
50 minutes I was done.

 

[Midwest]

A,A,D,C,D...........
I’ve heard rumours it’s random questions regarding the order but my exam followed other editions in that the questions where in order of the parts of the book.
50 minutes I was done.

----, I always thought he answer was C

 

[Edtwozeronine]

I've been almost onto my next year of college waiting for certificates to come. I can't believe they've quoted 7-10 days, do they mean weeks?

 

[Spoon]

do they mean weeks

Maybe 'months'....

 

[Sparksaflyin]

I've been almost onto my next year of college waiting for certificates to come. I can't believe they've quoted 7-10 days, do they mean weeks?

No they definitely meant days. I made a point of getting the date for this very reason

 

[ruston]

****, I always thought he answer was C

Or wait and C.

As others have posted six weeks seems to be on par with my experiences after notification of results from the local college.

 

[Sparksaflyin]

Yes and mine but after being told 10 days I would expect 10 days

 

[Deleted account]

Took 4 months to get my 2396 cert. It arrived Monday.

Normal for city and guilds in my experience.

 

[rolyberkin]

Anyone with access to the C&G system can print you off a copy of your result, just not the certificate.

 

[Sparksaflyin]

Anyone with access to the C&G system can print you off a copy of your result, just not the certificate.

I know mate that’s what I’m being told, but my training provider are not playing ball either. Hence why it’s so frustrating. Both sides are not being cooperative in the slightest.

 

[Dillb]

I know mate that’s what I’m being told, but my training provider are not playing ball either. Hence why it’s so frustrating. Both sides are not being cooperative in the slightest.

I take it you have had your confirmation of your pass? Surely that will suffice as provisional proof until you get your certificate?

 

[Sparksaflyin]

Yes I’ve had my confirmation of a pass. If that were the case I wouldn’t be on here complaining

 

[Sparksaflyin]

If you read the previous posts then you will see my reason for this

 

[Dillb]

Yes I’ve had my confirmation of a pass. If that were the case I wouldn’t be on here complaining

Well as I said, will they not accept that as provisional confirmation?

 

[Sparksaflyin]

Well as I said, will they not accept that as provisional confirmation?

No mate. As I said if that were the case I wouldn’t be on here complaining

 

[Dillb]

No mate. As I said if that were the case I wouldn’t be on here complaining

Thats awful, maybe its a blessing in disguise if they cant see you have passed it but just waiting for a certificate which tells them exactly the same thing.

 

[Sparksaflyin]

Thats awful, maybe its a blessing in disguise if they cant see you have passed it but just waiting for a certificate which tells them exactly the same thing.

I know mate, tell me about it. It’s quite ridiculous to be honest which is again why I’m so p****d off about it

 

[Sparksaflyin]

ok so my certificate finally turned up and the ironic and annoying thing about it is it’s an e certificate. Absolutely no idea why this could not have been done sooner but there you go

 

[FatAlan]

I waited over six months for my 2394 & 5 but much of that was down delayed due to my inept training provider not sending the paperwork off for the practical aspect. I get the impression that G&G is probably a bit of an antiquated institution and if you are unlucky enough to be using an inept training provider ... good luck !

 

[Sparksaflyin]

I waited over six months for my 2394 & 5 but much of that was down delayed due to my inept training provider not sending the paperwork off for the practical aspect. I get the impression that G&G is probably a bit of an antiquated institution and if you are unlucky enough to be using an inept training provider ... good luck ![/
My training providers were great at the teaching aspect but their office staff are completely useless. The “manager” is a 21 yr old girl and she is completely inept