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This is where an electrician comes in. To fill in the gaps in expertise lacking amongst family members. Please keep safe and give someone local a call.My boyfriends step dad came round and we have found out both sockets are working so it’s definitely something behind the cooker, although we didn’t have the right screw driver to take this out so that’s as far as we got. So it could be a fuse or loose wire behind that we are thinking?