hayleychilds
DIY
- Reaction score
- 1
I had a repair from a Service centre that I was obliged to use as it was still under Guarantee. The guy came to fix my dishwasher and seemed to struggle with removing the kickboards. I offered help as they clip on and off but he refused. After he left I discovered that he had snapped my kickboard and propped it up. I informed the service centre who said that he had recorded it on the chit despite not informing me. I have just had a voicemail from them to say that whilst they accept that they damaged my kitchen, they would not take responsibility for the damage as if the kickboards had been installed properly they would not have broke. The kitchen was fitted professionally less than two years ago. How do I proceed?